Job Overview
Pulse Insurance is looking for an Administration Assistant to work in their central Norwich office.
The role is Monday to Friday – 9.00-5.30. Once training is completed the role can include some home working after the probationary period, with most staff choosing to work from home 1-2 days per week.
The new recruit will join an established insurance broker/MGA and will help with the smooth running of the office.
Overall, the Norwich office has 12 staff and Pulse has 30 staff across its 4 offices in London, Norwich, Brackley and Brussels.
As a small team, flexibility and adaptability is essential. However, there are also significant opportunities for the right person to shape the role according to their interests and skills; for example, IT, legal & compliance, office admin, networking, marketing, drafting, copywriting, underwriting, online sales and product development are all areas of the business that could be developed.
The right person will be able to administrate for scheme-based business placed with our wide range of company and Lloyds markets across various classes of Insurance. Along with handling calls for our clients who have medical conditions who are looking to obtain travel insurance.
The Job Role:
To provide administrative and other support to the department dealing with personal accident and group travel insurance.
- Ability to communicate with both clients and brokers.
- Liaise effectively with other internal departments and external insurers.
- Confidence to deal with difficult situations and to know when appropriate, seek guidance from manager
- Good team working skills and ability to work with minimal supervision.
- Competent IT skills proficient in Microsoft Office Suite
- Enter and update risks on our underwriting system
- Ability to manage own workload and initiative
- Desire to gain full understanding of products and processes and complete CPD (continuous professional Development)
- To support in business development and communication with stakeholders.
- To be able to follow complex instructions when required
- Previous experience in an administrative or clerical role is preferred but not mandatory.
Applicants should contact: Oliver Slaney
Job Types: Full-time, Permanent
Pay: From £25,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
- Sick pay
- Work from home
Ability to commute/relocate:
- Norwich NR1 1UH: reliably commute or plan to relocate before starting work (required)
Language:
Work Location: In person
