This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn
This exciting opportunity is for a competent business support assistant to work closely alongside our business support officer in our busy community mental health service.
The role will be based in Shrewsbury at Severn Field's Health Village and is 22.5 hours per week - ideally worked over 3 days per week but is negotiable between Monday - Friday 9am and 5pm
Please note that this role is not eligible for sponsorship - if you require sponsorship - your application may not be progressed.
The post-holder will be part of a team, responsible for providing a quality administrative service to the Adult Community Mental Health Services supporting the Business Support Officer in the monitoring of performance against the Trust’s key performance indicators. To meet the needs
of the service, the post holder may be required to work in other administrative areas as appropriate, as directed by the line manager
By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;
Supporting your career development and progression
Excellent NHS Pension scheme
Generous maternity, paternity and adoption leave
Options for flexible working
Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
Extensive Health and Wellbeing support and resources
If you work in our community teams, we pay for your time travelling between patients
Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
Salary sacrifice bikes up to £2k
Free car parking at all trust sites
Free flu vaccinations every year
Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.
Please note, we may be required to close this vacancy early if we receive a high volume of applications
1. Provide administrative support to the Business Support Officer in the retrieval of information in relation to key performance indicators.
2. To accurately maintain and keep secure patient health and staff records/systems in line with policy and standard operating procedure, to ensure data quality, confidentiality and compliance with the current Data Protection Law.
3. Provide a full range of office support systems including photo-copying and scanning.
4. Collate and input data in a timely manner into both manual and electronic systems.
5. To interpret simple spreadsheets, have a good eye for detail and be able to spot data errors.
6. Prioritise own workload and meet deadlines in order to meet the requirements of the post.
7. To open, sort and distribute post (incoming and outgoing), emails, letters and other messages.
8. To be proficient in the use of Microsoft Office programmes including Word, Excel, Power Point, and Outlook.
9. Handle incoming and outgoing telephone calls in a polite and efficient manner, referring telephone queries to a more senior colleague where appropriate. Taking accurate messages and passing them to the appropriate person in a timely manner.
10. To assist the Business Support Officer in the general preparation of meeting paperwork and support minute taking as and when required.
11. Support with regular stock checks and ordering/receipt of office stationery.
12. To be available for regular supervision by the Business Support Officer