Job Overview
Watermoor House is an independent residential care home and registered charity providing residential, dementia and respite care for up to 39 residents.
We are seeking an experienced individual to lead the Home’s business and operational functions. This includes finance, people management, governance, marketing, business development, systems and premises.
Working closely with the Home Manager and reporting to a designated Trustee, you will help ensure that Watermoor House remains financially sustainable, well managed and able to provide safe, high-quality care. This is a broad, hands-on role combining strategic planning and senior management responsibilities with day-to-day operational delivery.
Responsibilities
- Lead budgeting, forecasting, financial monitoring and management reporting.
- Produce clear performance reports and dashboards for managers and Trustees.
- Oversee payroll and support audit, financial controls and year-end processes.
- Provide line management and support to relevant administrative and operational staff.
- Support effective people management, including recruitment, employment policies and employee relations matters.
- Lead business development, marketing and communications to support occupancy and raise the Home’s community profile.
- Manage contracts, procurement, suppliers and key business relationships.
- Support governance, regulatory compliance, risk management and service improvement.
- Oversee resident contracts and related financial and administrative processes.
- Oversee IT systems, data protection, business continuity, health and safety, fire safety, facilities and maintenance.
- Review systems and processes and lead practical improvements across the organisation.
About you
You will have:
- Significant experience in business, operations or general management.
- Strong financial skills, including budgeting, forecasting, payroll and management reporting.
- Practical people-management and employee-relations experience.
- Experience of business development, marketing or commercial activity.
- Excellent analytical, organisational and written communication skills.
- The confidence to advise senior managers and Trustees and constructively challenge where necessary.
- The ability to manage competing priorities, exercise sound judgement and work on your own initiative.
- A collaborative and approachable working style, together with a clear understanding of confidentiality.
- A genuine interest in working within a care environment.
Experience within social care, a charity or another regulated setting would be advantageous but is not essential. Experience of working with a Board of Trustees would also be beneficial.
In return, we can offer:
- A varied and rewarding role with genuine influence across the organisation.
- The opportunity to work as part of our senior management team, and with the Board of Trustees.
- A supportive, friendly and values-led working environment.
- A workplace pension scheme.
- Access to a comprehensive Employee Assistance Programme.
- Occupational sick pay, subject to the terms of our scheme.
- Support for relevant training and professional development.
- Eligibility to join the Blue Light Card scheme, providing access to a wide range of discounts.
- Free on-site parking, subject to availability.
- Free meals while on duty.
- A beautiful working environment close to the heart of Cirencester.
Watermoor House is committed to safeguarding the adults in our care. Appointment will be subject to an Enhanced DBS check, satisfactory references and evidence of the right to work in the UK.
Pay: £38,000.00-£40,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- Free parking
- Health & wellbeing programme
- Sick pay
Ability to commute/relocate:
- Cirencester GL7 1JR: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you willing to undergo an Enhanced DBS check as part of the pre-employment process?
Experience:
- business or operation management: 3 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
