Company: Chapman Housing Limited
Location: Eastbourne, East Sussex
Salary: £35,000–£38,000 per annum, depending on experience
Hours: Full-time, Monday to Friday, 9:00am–5:00pm
Contract: Permanent
About Chapman Housing
Chapman Housing Limited is expanding an established accommodation operation that has been providing housing to homeless and vulnerable adults for the past 12 years.
Our experienced team has established infrastructure and operational experience supporting and managing accommodation for 50+ residents. We are now building on this experience by developing specialist supported and move-on accommodation for adults who may have mental health needs, learning disabilities, histories of homelessness, substance misuse and other complex support needs.
The successful candidate will join an experienced accommodation team and take a leading role in the development and management of the specialist support service.
The service will initially accommodate approximately 6 residents, with planned expansion into an adjoining building within the existing accommodation provision for approximately 16 further residents. This provides a clear pathway for the service to grow progressively with the support team expanding accordingly.
This is an opportunity for an experienced manager to shape and develop and lead a specialist support service while benefiting from the infrastructure, knowledge and experience of an established accommodation operation.
The Role
The Senior Supported Accommodation Manager will have overall responsibility for the day-to-day management, quality and development of the supported accommodation service.
You will lead the support team and work closely with residents, Adult Social Care, commissioners, social workers, health professionals and other agencies to deliver safe, effective and person-centred support.
As the service grows, the successful candidate will play an important role in developing the team and maintaining high standards across the expanding service.
Key Responsibilities
- Manage the day-to-day operation and development of the service.
- Lead, supervise and develop the support team.
- Assess referrals and complete needs and risk assessments.
- Develop and review person-centred support plans and resident outcomes.
- Promote independence, life skills, financial management and successful move-on.
- Manage incidents, complaints and service records.
- Support recruitment and staff development as the service expands.
Safeguarding, Quality & Partnership Working
- Lead on safeguarding and ensure compliance with the Care Act 2014 and relevant standards.
- Maintain high standards of health and safety, risk management and service quality.
- Conduct audits and monitor resident and service outcomes.
- Work closely with Adult Social Care, commissioners, social workers, health professionals and other agencies.
- Lead resident reviews and multidisciplinary meetings.
Essential Experience & Qualifications
Applicants must have:
- A minimum of 5 years' relevant experience within supported accommodation, supported living, social care, mental health, learning disability or a closely related service.
- Previous experience in a senior, supervisory or management role with responsibility for staff and service delivery.
- A recognised vocational qualification relevant to the role, preferably a Level 4/5 Diploma in Health & Social Care, Leadership/Management or equivalent.
- Strong experience completing and reviewing support plans, needs assessments and risk assessments.
- Good working knowledge of the Care Act 2014, Mental Capacity Act, safeguarding and risk management.
- Experience of staff supervision, appraisals and development.
- Experience working with local authorities and multidisciplinary professionals.
- Excellent written, verbal, IT and record-keeping skills.
- A commitment to ongoing professional development.
Key Competencies
The successful candidate will:
- Be an experienced and confident leader.
- Be able to motivate, supervise and develop a growing team.
- Have strong safeguarding, risk-management and organisational skills.
- Be experienced in supporting people with complex needs while promoting independence.
- Make sound, evidence-based decisions and manage challenging situations effectively.
- Communicate professionally with residents, staff, commissioners and other professionals.
- Be reliable, accountable and committed to high-quality, person-centred support.
Working Arrangements
Normal working hours are Monday to Friday, 9:00am–5:00pm.
Due to the seniority of the role, reasonable flexibility may occasionally be required outside normal working hours.
The manager will also be expected to maintain relevant training and continuing professional development.
Salary: £35,000–£38,000 per annum, depending on experience
Position: Full-time, Permanent
Hours: Monday to Friday, 9:00am–5:00pm
Location: Eastbourne, East Sussex
Pay: £35,000.00-£38,000.00 per year
Application question(s):
- Do you have a recognised vocational qualification relevant to the role, preferably a Level 4/5 Diploma in Health & Social Care, Leadership/Management or equivalent?
- Do you have a minimum of 5 years' relevant experience within supported accommodation, supported living, social care, mental health, learning disability or a closely related service?
Language:
Work Location: In person
