With a focus on operational technology and digital transformation, Capula, part of the Dalkia Group, has been a leader in advanced system integration for decades; optimising efficiency & delivering performance on a massive scale. But with continuous innovation at the heart of our business, we've always got our sights set on the future. We work in some of the most highly regulated and challenging industrial environments, and have delivered critical projects across energy, water, renewables and manufacturing.
At Capula, we are committed to fostering an inclusive and equitable workplace where diversity is celebrated in all its forms. We actively encourage applications from individuals of minority backgrounds, underrepresented groups, and those with disabilities. Our goal is to create a supportive environment where everyone can thrive and contribute their unique perspectives.
Summary of Role:
The ideal candidate will be involved in the preparation and carrying out of servicing, maintenance, testing and fault diagnosis of VFC systems in accordance with customer requirements and applicable procedures.
Main Activities
Carry out servicing and maintenance on all systems and equipment delivered.
Carry out live working procedures.
Complete service reports, other current forms, and obligations according to applicable procedure.
Provide 24/7 technical support and emergency service on rotation basis.
Answer the technical support phone/mailbox during assigned schedule, responds to customers issues over the phone and troubleshoots and/or research technical issues through to resolution. Escalates critical issues or technical issues according to applicable procedures when unable to resolve.
Provide on-site technical support on VFC equipment.
Qualifications and Experience:
3-5-year experience as a service technician/engineer, within power electronics, UPS, VFC, or similar technical field
HND / HNC or equivalent in Electronic Engineering.
Confident individual who must be able to communicate to customers and staff of all seniority.
Astute problem solver with an organised approach to tasks, and good time management skills
Service minded and proactive thinking.
Time and cost target focused General Skills.
Effective communication skills, both written and verbal.
Analytical and troubleshooting skills are required - the ability to identify, research and resolve issues is important
Experience of Health and Safety and Quality Systems.
In return Capula offers the following benefits to permanent employees
28 days holiday plus bank holidays
Flexible working
Pension
Life assurance policy
Private health care
Lifestyle screening
Salary sacrifice programme
Mental health assistance programme
Cycle to work scheme
Green car scheme
Opportunities for professional development and growth within the company
Professional memberships fees covered/study support
NOTE TO EMPLOYMENT AGENCIES: We are currently working with only our preferred suppliers.
