The mission of the Resilience Coordinator function is to support the University to stay strong, agile and ready for anything; we champion a culture of resilience, where everyone understands their role in keeping the University safe and functioning, no matter the challenge. By overseeing continuity plans, delivering engaging training and coordinating confident, well practised responses, we help the University anticipate risks, protect its people and operations and bounce back quickly from disruption. Our purpose is simple: to ensure the University can continue to teach, research and thrive, even when the unexpected happens.
About the role
If you recognise the importance of organisational resilience, love solving problems and collaborating with people and want to make a real impact across a vibrant university community, this role offers a unique opportunity to shape how the University of Plymouth prepares for and responds to disruption.
As our Resilience Coordinator, you’ll be at the heart of keeping the University running smoothly, no matter what challenges arise. Working within a small, friendly and supportive team in the Business Continuity function, you’ll contribute to the development, maintenance and communication of the University’s business continuity arrangements.
You’ll collaborate with academic schools, professional services, senior leaders and operational teams across our Plymouth campuses and regional sites in Devon and Cornwall. Your work will help ensure that essential services can continue, risks are understood and the University is ready to respond effectively to anything from a local technical fault to a major incident.
This is a role for someone who enjoys variety, thrives on building relationships and wants to help create a culture of preparedness and resilience.
Using strong organisational and communication abilities to support continuity planning, recognising that in-depth EP&BC expertise is not essential, a proactive mindset and willingness to learn are key.
You will:
- Using strong organisational and communication abilities to support continuity planning, recognising that in-depth EP&BC expertise is not essential, a proactive mindset and willingness to learn are key.
- Work collaboratively with plan owners to ensure continuity plans are complete, accurate and regularly reviewed.
- Analyse and strengthen plans by identifying interdependencies, risks and opportunities for integration across teams.
- Provide practical advice to colleagues at all levels, supporting confident and informed decision‑
- Coordinate incident response and recovery activities during disruptive events.
- Capture lessons learned and embed improvements into plans, processes and organisational practice.
- Design and deliverengaging training exercises including scenario tests, desktop simulations and resilience workshops.to equip teams with the knowledge and tools needed to manage disruption effectively.
- Promote continuity awareness through engagement, communication and culture‑building activities
- Produce high‑quality documentation including reports, guidance and continuity resources.
- Build strong relationships with stakeholders across the organisation.
- Represent the organisation within internal and external resilience networks.
For this role, you will need to be on site 3 days a week. Although we can accommodate working from home for this role, flexibility to be on-site will be expected due to business needs.
There is an essential requirement within this role that you will be required to travel to and work at different University sites and/or other business locations that may not be easily accessible by public transport. Please refer to the job description for further information.
For an informal discussion to find out more about the role then please contact Jamie Clarke: by email at [email protected] or by telephone on 07714 917 130
You will have:
- Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
- Experience of developing and delivering training to groups using engaging methods that deliver understanding and where necessary actions
- Strong organisational skills
- Strong IT skills, using a range of Microsoft office packages and an ability to investigate and consider uses of AI.
- The ability to research and understand new subjects including legislation, and sector good practice
- Strong analytical and problem solving skills, with the ability to interpret complex operational environments.
- Experience of delivering training
For more information about the job and the person specification, please refer to the job description.
About us
Our team has a genuinely strong and supportive culture, we’re a small, close‑knit group, who take pride in helping one another succeed, whether that means sharing knowledge, stepping in when someone needs a hand, or celebrating each other’s wins. Collaboration comes naturally to us because everyone is approachable, open and invested in doing great work together. It’s the kind of environment where people feel comfortable asking questions, offering ideas, and pushing each other to grow, a team that truly feels like a community.
Application Process
Please apply online, demonstrating how you meet the essential criteria outlined in the knowledge, qualifications, training, skills and experience elements of the job description in your supporting statement.
Following the closing date of the vacancy, you will be notified on the outcome of your application in due course.
Our Offer
A successful external candidate for this position would be employed by the University of Plymouth Services Limited, a wholly owned subsidiary of the University of Plymouth. Employees of the University of Plymouth Services Limited work alongside the University of Plymouth colleagues in delivery of Plymouth’s strategic vision, and will adopt the University of Plymouth’s HR policies and procedures in full unless otherwise stated.
We have a wide range of staff benefits available to employees, depending on eligibility:
- Generous annual leave: 25* Days Annual Leave (pro rata if part-time) plus Bank Holidays* & Closure Days*
- Generous pension scheme
- Cycle to Work & Electric Car Scheme
- Employee Assistance Programme
- Development opportunities
- Enhanced family leave
- Flexible working
- Retailer discounts
- On-site nursery
- Pro rata if part-time/fixed term contract
A summary of our comprehensive benefits can be viewed here.
Additional Information
The University of Plymouth is building an inclusive and equitable university where everyone feels represented, supported, and empowered to thrive. Our commitment to equity, diversity and inclusion is guided by the Inclusive Institutions Framework, a strategic and externally validated approach that embeds these principles across the entire institution. To find out more please visit our Equality, Diversity and Inclusion webpages
