This is an excellent opportunity to join a busy and established wedding & events venue and to progress your career within the hospitality industry. We are looking for motivated and experienced Senior Supervisor to join our team.
A CV must be submitted showing relevant experience including reference contact details.
Responsibilities:
- Supervise and lead a team of staff to ensure smooth, efficient service during busy shifts
- To assist in the smooth running of Wedding and Event days
- Oversee daily operations, ensuring high standards of cleanliness, presentation, and customer service.
- Handle customer queries and resolve issues promptly and professionally.
- Assist with staff training and development, ensuring the team has the skills and knowledge to perform at their best.
- Manage stock levels and assist with ordering supplies as required.
- Support the management team in achieving business goals and maintaining a positive working environment.
- Ensure compliance with health and safety regulations, as well as company policies
Requirements:
- Must Be 18 years or above
- Proven experience in a similar supervisory role within the hospitality sector (1 year minimum)
- Strong leadership skills with the ability to motivate and inspire a team.
- Excellent communication skills and a customer-focused approach.
- Ability to work efficiently under pressure and handle busy periods.
- Knowledge of health and safety regulations and food hygiene standards.
- Flexible and adaptable to the needs of the business.
- Experience with POS systems and cash handling.
- A genuine passion for delivering excellent customer experiences.
- Flexible to work days evenings and weekend shifts.
Perks
- Competitive hourly pay + tips
- Fun, fast-paced team environment
- Opportunity for bespoke training
- Opportunity for growth within company
- Company pension
Wool Tower Ltd strive to be an equal opportunities employer and therefore welcomes applications from all sectors of the community. Appointments will be made on merit.
Job Types: Part-time, Permanent
Pay: £11.50-£13.20 per hour
Benefits:
- Free parking
- On-site parking
Experience:
- Supervisory: 1 year (required)
- Bartending: 2 years (required)
Work Location: In person
