Part-time Customer Service Advisor - Chester
The rewards
- Competitive hourly rate & weekly pay
- Free parking
- Immediate start
Hours
- Part-time 25 hour working week across 5 days
The role of Part-time Customer Service Advisor:
- Respond promptly to customer inquiries via phone, email, and other communication channels
- Provide accurate information about services and resolve customer concerns effectively
- Maintain detailed and accurate records of customer interactions in the system
- Collaborate with internal teams to ensure customer needs are met efficiently
- Identify and escalate complex issues to the appropriate department when necessary
- Assist in improving customer service processes by providing feedback and suggestions
- Support the team in achieving key performance indicators and service goals
- Uphold the organisation's values and ensure a positive experience for all customers
The ideal Part-time Customer Service Advisor:
- Previous experience in a customer service role
- Strong communication and problem-solving skills
- Proficiency in using customer relationship management (CRM) software or similar systems
- Ability to work independently and as part of a team
- A keen eye for detail and a focus on delivering high-quality service
- Can commit to part-time 25 hour week working hours
This part-time Customer Service Advisor role in Chester involves supporting customers with their inquiries and ensuring a seamless service experience.
This organisation is a small-sized business dedicated to providing excellent customer service to its customers.
This is a temporary role.
If you are looking for a temporary role as a Part-time Customer Service Advisor and are eager to make a difference, we encourage you to apply today.
