Majestic Homes Supported Living
Job Title: Registered Manager – Supported Living (CQC). NEW REGISTRATION
Contract Type: Permanent
Location: London SW11
Salary: £35,000 – £55,000 per annum (dependent on experience)
Working Hours: 40 hours per week (with flexibility to meet service needs)
Majestic Homes is a new and developing supported living provider, established to deliver high-quality, person-centred care within the community.
As a startup organisation, we are driven by a clear vision to build a service that is responsive, innovative, and focused on achieving positive outcomes for the individuals we support. Our approach combines strong values, therapeutic practice, and a commitment to continuous improvement as we grow within the sector.
We provide high-quality supported living and personal care services for adults aged 18+, including young vulnerable adults and individuals with complex needs.
Our service delivers 24/7 care within a community-based model, operating across seven self-contained flats, supporting individuals with:
- Person-centred care and support planning
- Learning disabilities
- Autism Spectrum Condition (ASC)
- Mental health needs
- Trauma-related experiences
- Emotional and behavioural needs
- Complex and high-complex care needs
The Role – Registered Manager. NEW REGISTRATION
As the Registered Manager, you will be responsible for the overall leadership, management, and performance of the supported living service.
You will ensure the service is:
- Safe, effective, caring, responsive and well-led
- Fully compliant with Care Quality Commission standards
- Delivering high-quality, person-centred and therapeutic care
- Supporting individuals to achieve independence and positive outcomes
This is a hands-on leadership role, requiring strong operational oversight, team management, and a passion for delivering excellent care.
About You
We are looking for a passionate, experienced and motivated leader who shares our values and commitment to high-quality care.
Essential Requirements
- Minimum 2 years’ experience in a management role within adult social care
- Experience working with:
- Learning disabilities
- Autism
- Mental health
- Complex and high-needs individuals
- Strong understanding of CQC regulations and inspection frameworks
- Experience delivering person-centred and therapeutic care
- Right to work in UK
- Ability to manage teams, performance and service delivery
- Excellent communication and organisational skills
- Competent IT skills (care systems, reporting, compliance)
- Level 5 Diploma in Leadership for Health & Social Care (Adults)
Desirable
- Previous experience as a CQC Registered Manager
- Previous experience in new registration
- Experience within supported living services
- Experience working with trauma-informed models of care
At Majestic Homes, we value our team and invest in their growth and wellbeing.
Benefits Package
- Competitive salary (£35,000 – £55,000)
- Performance-related bonus scheme
- Workplace pension scheme
- 28 days annual leave (including bank holidays)
- Ongoing training and professional development
- Support towards Level 5 qualification (if required)
- Opportunities for career progression
- Flexible working arrangements (where possible)
- Employee recognition and reward schemes
- Supportive and inclusive working environment
Key Responsibilities
- Lead, motivate and develop a team of support staff
- Create a positive, open and supportive working environment
- Conduct regular supervisions, appraisals and team meetings
- Promote reflective practice and continuous learning
- Recruit, induct and retain high-quality staff
- Ensure delivery of person-centred, trauma-informed care
- Oversee care planning, risk assessments and support plans
- Manage staffing rotas to ensure safe and effective coverage
- Monitor and improve service performance and outcomes
- Ensure accurate and compliant record keeping
- Maintain full compliance with CQC regulations and standards
- Prepare for inspections and lead on inspection readiness
- Implement and monitor quality assurance systems
- Manage incidents, safeguarding concerns and investigations
- Ensure policies and procedures are always followed
- Embed Positive Behaviour Support (PBS) and trauma-informed approaches
- Support individuals with autism, learning disabilities and complex needs
- Promote emotional wellbeing, independence and life skills
- Work with individuals displaying behaviours that may challenge
- Ensure care is delivered with dignity, empathy and understanding
- Build strong relationships with:
- Local Authorities
- Healthcare professionals (including CMHTs)
- Commissioners and external agencies
- Lead on referrals, assessments and placement suitability
- Represent RegalStay Care & Support in professional settings
- Ensure robust safeguarding practices are in place
- Promote a safe environment for individuals and staff
- Oversee medication management systems and compliance
- Monitor health & safety and risk management processes
- Support budget management and resource allocation
- Monitor service performance against KPIs
- Ensure efficient and effective use of resources
Applicants must have the right to work in the UK.
We welcome applications from candidates with valid legal permission to work in the UK.
Our Commitment to Diversity & Inclusion
Majestic Homes is committed to creating an inclusive environment where everyone is treated with dignity and respect.
We welcome applications from individuals of all backgrounds and are dedicated to promoting equality, diversity and inclusion across our workforce.
Final Note
This is an exciting opportunity to join a growing organisation committed to delivering high-quality, therapeutic supported living services.
If you are passionate about making a difference and leading a service that truly supports individuals to thrive, we would love to hear from you.
Pay: £35,000.00-£55,000.00 per year
Work Location: In person
