PART-TIME FRONT OF HOUSEOverview
Practical Car & Van Rental Windsor is looking for a friendly, organised and confident Part-Time Front of House team member to join our busy Windsor branch.
You will be one of the first points of contact for our customers, helping to provide a professional and welcoming experience from the moment they arrive. The role involves assisting customers, supporting the rental team and helping to keep the day-to-day operation of the branch running smoothly.
This is a customer-focused role suited to someone who enjoys working with people, can use their own initiative and is comfortable working in a busy environment.
Responsibilities
- Welcoming customers and assisting with general enquiries
- Answering telephone calls and responding to customer enquiries
- Assisting customers with vehicle collections and returns
- Helping customers choose the appropriate vehicle for their requirements
- Supporting the team with bookings and rental administration
- Checking vehicles when they are returned
- Helping ensure vehicles are ready and presented correctly for customers
- Keeping the reception, office and customer areas clean, tidy and organised
- Providing excellent customer service and dealing professionally with customer queries
- Supporting the wider team with general day-to-day duties when required
What We're Looking For
- Friendly, professional and customer focused
- Confident communicating with customers in person and over the telephone
- Good organisational skills and attention to detail
- Comfortable using computers and booking systems
- Able to multitask and work in a busy environment
- Reliable, punctual and willing to work as part of a team
- Able to use your own initiative
- Previous customer service experience is preferred but not essential
- Full UK driving licence preferred
Join Our Team
This is an excellent opportunity to join a friendly local business and become an important part of the Practical Windsor team.
Practical Car & Van Rental Windsor
103 Arthur Road, Windsor, SL4 1RU
01753 833 442
[email protected]
APPLY TODAY
Send your CV and a short cover note to [email protected] or call us on 01753 833 442.
Pay: £12.74 per hour
Expected hours: 24.0 per week
Benefits:
- Company events
- Employee discount
- On-site parking
Application question(s):
- Are you able to commit to working Friday, Saturday, Sunday and Monday on a regular basis?
Experience:
- Customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
