Overview
Join our dynamic team as a Parts Advisor and become a vital link between our service department and customers! In this energetic role, you will assist in identifying and sourcing the right parts for all vehicles or equipment, ensuring smooth maintenance and repair processes. Your excellent communication skills and organizational abilities will help deliver exceptional service while maintaining accurate inventory records. This paid position offers an exciting opportunity to develop your skills in a fast-paced, customer-focused environment.
Duties
- Assist Service in locating parts using computer systems, catalogs, and product knowledge
- Maintain organized inventory records using Microsoft Excel or similar software to track stock levels and order parts as needed
- Process sales transactions accurately while providing professional phone etiquette for inquiries and orders
- Collaborate with the maintenance team to understand technical specifications and ensure proper parts availability
- Manage incoming calls efficiently, providing prompt assistance or directing calls to appropriate departments
- Organise storage areas to optimize accessibility and safety
Requirements
- Strong communication skills with the ability to explain technical information clearly and effectively
- Proficiency in Microsoft Excel for inventory management and record keeping
- Excellent organizational skills to manage multiple tasks efficiently in a busy environment
- Knowledge of maintenance procedures or experience working with vehicle or equipment parts is a plus
- Professional phone etiquette with the ability to handle inquiries politely and efficiently
- Ability to work collaboratively within a team while maintaining attention to detail
- Must have experience in store management and be keen to improve stores and parts areas to run more efficiently.
This role is perfect for motivated individuals eager to grow their career in automotive or equipment maintenance industries. We value proactive, friendly candidates who thrive in a lively environment and are committed to delivering outstanding customer service. Join us today and be part of a team that keeps operations running smoothly!
Pay: £34,000.00-£38,000.00 per year
Work Location: In person