Crown Gas & Power is looking for a proactive, analytical and detail-driven Metering Operations Coordinator to join our growing Metering team.
This role would suit someone who enjoys working with data, investigating issues and using Excel to support accurate decision-making. You may already have experience in utilities, finance, operations, customer coordination or data administration — or you may be looking for a role where you can develop specialist industry knowledge without needing previous metering experience.
Investigating and resolving meter, data and system queries
Using Excel to review, compare and validate information
Updating systems and maintaining accurate operational records
Coordinating meter-related processes and supplier updates
Liaising with customers, suppliers and internal teams
Managing reactive tasks, deadlines and data discrepancies
Supporting reports and process improvements
Confident Excel skills, including working with formulas, filters and large datasets
An analytical mindset and strong attention to detail
The ability to investigate problems and spot data inconsistencies
Strong organisation and prioritisation skills
Excellent written and verbal communication
Confidence speaking with customers and third-party agents over the phone
Confidence working in a fast-paced office environment
A proactive approach and willingness to learn specialist processes
Experience with VLOOKUP, Pivot Tables or data validation would be highly advantageous.
Previous energy or metering experience would be beneficial, but it is not essential — full training will be provided.