Supported Assistant Practitioner/Assistant Practitioner (10 posts) | 11126 | permanent contracts | 37 hours per week | £29,064 to £31,022 per annum (F) or £32,061 to £33,699 per annum (G) | Grade F/G | Norwich
Our Social Care Community Engagement (SCCE) Team is at the forefront of implementing the "Human Learning Systems approach" - Norfolk's approach to delivering a new model of social care. This tried and tested method focuses on strengthening our front door and encouraging social care professionals to have meaningful conversations with individuals to create better outcomes. Our new model moves away from process-driven 'hand-offs' and promotes connecting with local networks and community support. By fostering these genuine interactions, we aim to enhance the quality of care and support available in our neighbourhoods and communities.
In this role, you will need excellent communication, record-keeping and keyboard skills, along with experience of working with individuals who require care and support. A commitment to excellent customer service and the ability to manage a high turnover of work in an organised and efficient manner are essential.
You should also have a strong commitment to multidisciplinary working and be familiar with the department’s eligibility criteria. To accomplish our goals, we are committed to equipping our team members with the skills and resources necessary to engage meaningfully with those we serve. Regular individual supervision, peer group support and access to appropriate training will be provided to assist your learning and development.
Our approach prioritises personalised care that recognises the unique circumstances and needs of each individual. By fostering strong relationships and empowering individuals, we aim to create a collaborative environment where everyone can thrive.
Adult Social Services in Norfolk is on an ambitious, exciting transformation journey. We're redesigning how we work to create a system that is flexible, human, and focused on better outcomes. As part of this journey, you'll contribute to an environment where learning is continuous, insight is shared, and innovation is encouraged.
We support flexible and hybrid working, with a minimum expectation of two days per week spent in a community or office setting, helping you stay connected with colleagues, communities and the people we support.
The SCCE Team currently works in a hybrid manner (office and remote working). Note that this is open for review as we expect flexibility and adaptably to the demands of the service.
For an informal discussion regarding this vacancy please contact:
Rhoda Dete, Team Manager, [email protected] or 01603 224065
Vanessa Aguado, Team Manager, [email protected] or 01603 306696
Kerry Rhimes, Team Manager, [email protected] or 01603306159
We're looking to appoint either a Supported Assistant Practitioner (Scale F) or an experienced Assistant Practitioner (Scale G) and require a CV and Supporting Statement from you. In your application, you should set out how you meet the essential and desirable criteria of each of the roles, so we advise reading the full Job Description and Person Specification for each first before applying - please find links below:
Supported Assistant Practitioner: Job Description and Person Specification
Assistant Practitioner: Job Description and Person Specification
Our Supported Assistant Practitioners (Scale F) join our 9-month, bespoke support programme: ( The Assistant Practitioner Development Programme ), enabling you to progress to an Assistant Practitioner role (Scale G) subject to satisfactory programme completion.
Please note that this role is not eligible for Certificate of Sponsorship support.
These are some benefits you can enjoy by working for Norfolk County Council:
- Competitive salary
- Generous holiday entitlement
- Health and Wellbeing services including fast-track physiotherapy and a free counselling service
- Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need.
- Financial benefits such as:
- ‘ Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
- A Blue Light card for Fire Service and Social Care Workers
- Relocation expenses (where applicable)
- An advance of your expenses if you travel for work
- Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.
Tax efficient ways of getting extra pension and new bikes
Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
A payment if you refer someone you know to a hard to fill job
You can find information on our Terms and Conditions here.
Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.
We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.
Redeployment closing date: 27 August 2026
All other applicants closing date: 03 September 2026
