Hybrid with 2 days a week in our Edinburgh office
Seccl is the Octopus-owned embedded investment platform that’s on a mission to helping more people to invest – and invest well.
We’re B-Corp certified with an amazing product-market fit, impressive early traction and the potential to transform an outdated industry, for the better. We've been growing fast and will scale even faster over the next few years.
We’re also proud to be part of Octopus, the £multi billion group that's on a mission to breathe new life into broken industries, through companies like Octopus Energy, Octopus Investments and Octopus Money.
We’re looking for an Operations analyst to join our Transfers team, where you’ll be responsible for processing transfers accurately and on time across multiple wrapper types. This is a fast paced and varied role that will require you to adapt quickly to changing priorities, move seamlessly between different tasks and processes, and stay focused in a busy operational environment.
You’ll balance pace with precision, managing competing demands while consistently delivering high quality outcomes. Working closely with colleagues across Operations and our customer facing teams, you’ll help processes run efficiently and resolve queries and issues within agreed service levels. Alongside day to day processing, you’ll use your operational knowledge and experience to improve processes, reduce risk and support automation, helping us build a more scalable and resilient operations function for the future.
Supporting your Senior analyst with regular business reporting
An analytical problem solver, delivery focussed and a trusted member of the team, you will support the wider business by answering queries in a timely manner
Investigating and taking end to end ownership of our transfer processes. Ensuring issues are resolved in line with regulatory and customer agreed SLAs
Reviewing operational workflow and, where possible, suggesting process improvements
Working closely with the customer, product and engineering teams to explore better ways of working and to support our scalability
Supporting with training for new members of the team
Supporting other areas of Operations as and when required
You have a good understanding of the platform industry
You have proven experience in handling transfers efficiently
You have the ability to identify, analyse and resolve any complex issues working to strict deadlines
You have good domain knowledge of investment platforms, particularly knowledge of the CASS environment
You have strong communication and organisation skills with the ability to describe to both technical and non-technical audiences
We offer a generous mix of benefits for the things that really matter to our people, including:
A salary between £30,000 and £35,000 – dependant on experience + reviewed annually
27 days holiday + bank holidays (some can be flexible) + day off on your birthday + three days (full time) per year for Dependant leave
Two volunteering days per year
Option to work abroad for up to six weeks a year
Secclbrate - our recognition programme that offers a mix of flexible rewards including extra pay, additional holiday and increased learning budget
Length of service award – one month paid sabbatical at eight years
✅ 6% employer pension contribution, and life assurance
Private medical insurance with AXA Health
Enhanced Parental leave
MacBook and up to £500 home office set up budget
£750 per person learning budget
Health and wellbeing initiatives including free therapy via Wellness Cloud, mental health support via Headspace
Strong financial wellbeing focus including access to Octopus Money, Octopus Share Incentive Plan and will writing offering via Octopus Legacy
Perkbox – Flexi-points giving you a range of discounts and perks including free weekly coffee, gym and retail discounts
Access to initiatives like Cycle to Work and Octopus Electric Vehicle Leasing
We're proud to put people first, creating a culture where we truly listen to what matters most to them. Our transparent and inclusive environment encourages diversity of thought, challenge and experimentation.
Interview process
Interviewing is a two-way thing, and we want you to have the time and opportunity to get to know us, as much as we are getting to know you. Our interviews are conversational, so come with questions and be curious. In general, you can expect the interview process to look a bit like this, (following an initial chat with one of our Talent team):
- We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out and you should expect to hear back from us within one to two weeks of applying.
Our aim is to build a diverse and inclusive company of awesome people, with unique skills, passions and experiences. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If this sounds like your kind of thing, we encourage you to apply even if you don’t tick every box. We’d love to hear from you!
Compensation Range: £30K - £35K
