Job Advert
Salary: £32,000 per annum
Benefits: Company Van, Specialist Training, Overtime Opportunities, Company Pension, Death in Service, 30 Days’ Holiday including Bank Holidays, Uniform, Tools and Mobile Phone. Access to Private Healthcare may also be available, subject to the applicable scheme terms and employee contribution.
Working Pattern: Five-day working week, including one weekend in four, with rest days on the Friday and Monday.
Location: M40 Corridor, covering Oxford to Birmingham
Our client is seeking an experienced Field Service Engineer to join its service team, providing installation, maintenance and repair support for professional commercial coffee equipment across the M40 corridor.
This is a field-based role where you will be responsible for delivering excellent service to a varied customer base, including cafés, restaurants, hotels, convenience stores and national retail and hospitality businesses.
Working independently, you will manage your own schedule, diagnose faults, complete planned maintenance and repairs, and ensure customers receive a professional and reliable service.
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Installing and commissioning commercial coffee equipment
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Carrying out planned preventative maintenance
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Diagnosing and repairing electrical and mechanical faults
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Responding to reactive breakdowns across your region
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Managing van stock to support first-time fixes
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Completing service documentation accurately using electronic systems
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Building strong relationships with customers
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Representing our client professionally while working on customer sites
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Previous experience servicing commercial coffee machines is preferred
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Strong electrical and mechanical fault-finding skills
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Excellent customer service and communication skills
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Ability to work independently and manage your own workload
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Full UK driving licence
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Flexible approach to travel, weekend working and overtime
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Willingness to undertake specialist product and technical training
Our client is the UK operation of one of the world’s leading manufacturers of professional espresso machines and commercial coffee equipment, supplying premium solutions across hospitality, retail and workplace environments.
With more than 100 years of heritage, the business has built an excellent reputation for quality, innovation and customer service. You will join a supportive team that invests in its engineers through ongoing technical training, quality equipment and opportunities for long-term development.
This is an excellent opportunity to join a market-leading organisation where your technical skills and customer service are genuinely valued.
Our client is committed to creating an inclusive and diverse workplace. Applications are welcomed from all suitably qualified candidates regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
