Technical Delivery Manager (Hardware & Software)
Location: On-site / Office-based (100% office-based, full-time)
Department: Engineering & Product Delivery
About the Role
We are seeking an experienced Technical Delivery Manager to bridge the gap between physical hardware design, embedded firmware development, and connected software platforms. In this high-impact, office-based role, you will be responsible for leading complex product developments from early design concepts through to mass production and release.
You will own the end-to-end NPI (New Product Introduction) lifecycle, working directly with UK-based and India software teams, internal cross-functional leads, and Far East/China contract manufacturers (ODMs/OEMs) to ensure high-quality physical products and seamless software integrations are delivered on schedule.
Key Responsibilities
- End-to-End Product NPI: Drive hardware and software delivery schedules through all build stages—from prototyping and design verification (EVT/DVT/PVT) to mass production and post-launch updates.
- Overseas Supplier & CM Management: Act as the primary technical point of contact for overseas contract manufacturers, ODMs, and component suppliers (specifically across China/Far East). Manage factory schedules, tooling sign-offs, component lead times, and offshore build quality.
- Hardware & Software Alignment: Coordinate cross-functional work streams across mechanical/electrical engineering, embedded firmware, mobile apps, and cloud infrastructure to eliminate bottlenecks and manage technical dependencies.
- Risk & Critical Path Oversight: Proactively identify technical risks, lead time delays, and quality bottlenecks; establish contingency plans to maintain critical path delivery timelines.
- Quality & Technical Governance: Define and track delivery metrics, manage product change requests (ECOs), and oversee factory acceptance testing, firmware release validation, and compliance sign-offs.
Required Qualifications & Experience
- Dual Hardware & Software Track Record: 5+ years of experience leading technical delivery or project management for connected physical products, IoT, consumer electronics, or automotive hardware integrated with software platforms.
- China / Far East Manufacturing Experience: Direct, hands-on experience managing China or Asian supply chains, offshore ODMs/OEMs, and contract manufacturers through formal NPI processes.
- Firmware & Embedded Systems Literacy: Solid understanding of embedded C/C++, microcontrollers, board bring-up, and how firmware interacts with mobile apps and cloud platforms.
- Full NPI Lifecycle Management: Demonstrated experience taking multiple physical products through tooling, EVT/DVT/PVT cycles, factory ramp-up, and mass production.
- 100% On-Site Presence: Ability to work full-time out of our office HQ to collaborate closely with technical leadership and physical product samples.
Desirable Skills
- Experience in consumer electronics, dash cameras, automotive aftermarket devices, or connected telematics.
- Working knowledge of supply chain logistics, customs/import factors, and factory audit processes in East Asia.
- Hands-on technical background in engineering, software development, or firmware architecture.
Key Performance Indicators (KPIs)
- On-time execution of hardware build gates (EVT/DVT/PVT) and mass production milestones.
- Synchronized release of hardware, firmware, and supporting software applications.
- Strict vendor adherence to quality standards, tooling schedules, and unit cost targets.
Pay: £40,000.00-£50,000.00 per year
Benefits:
- Casual dress
- Company pension
- Free parking
- On-site parking
Work Location: In person
