Operations Officer
London | £28000 - £30,000 DOE
Hybrid Working: Tuesday-Thursday in the office, Monday & Friday from home
Core Hours: 10am-6pm
Are you an organised, proactive individual who enjoys bringing structure, efficiency and support to a growing organisation?
Our client is looking for an Operations Officer to join a small, passionate team working towards a meaningful mission: helping ensure every child has access to music and creative opportunities.
This is a varied and rewarding role that would suit someone who enjoys balancing administration, organisation, governance support and digital systems. No two days are quite the same. You might spend one morning coordinating a Board meeting and preparing papers, then move on to improving internal processes, supporting communications activity or helping keep key organisational records up to date.
What You'll Be Doing
Governance & Executive Support
- Coordinating Board and Committee meetings, including agendas, papers and minute taking.
- Supporting the CEO and leadership team with diary management and scheduling.
- Maintaining organised and compliant filing systems in line with GDPR and charity requirements.
- Managing approval processes and ensuring accurate records are maintained.
Operations & Administration
- Maintaining and improving digital filing systems and internal processes.
- Keeping databases and contact records accurate and up to date.
- Managing the general inbox, post and office supplies.
- Supporting the smooth day-to-day running of the organisation.
Finance & Reporting
- Maintaining accurate financial records, receipts and approval documentation.
- Supporting budget tracking and preparing reports for senior leadership and the Board.
- Identifying opportunities to improve efficiency and support good financial management.
Digital & Communications Support
- Providing occasional support to digital and social media activity, including scheduling content and coordinating assets.
- Maintaining approved image, video and permissions records.
- Supporting content approval processes to ensure communications are accurate and compliant.
About You
We're looking for someone who is:
- Experienced in administration, operations or office coordination.
- Comfortable using Microsoft 365, including Word, Excel and Teams.
- Highly organised with excellent attention to detail.
- A confident communicator with strong written English.
- Naturally proactive and enjoys finding ways to improve systems and processes.
- Interested in digital platforms and comfortable supporting social media activity when needed.
- Passionate about making a positive difference for young people and communities.
Experience within the charity sector would be beneficial but is not essential.
Why Join?
This is an opportunity to become part of a growing organisation where your contribution will have a genuine impact. You'll work closely with senior leadership, help shape efficient ways of working, and play an important role in supporting a charity that is passionate about widening access to music for children and young people across the UK.
For someone who believes in the power of music to inspire, connect and transform lives, this role offers the chance to combine strong operational skills with meaningful, purpose-driven work.
If you're looking for a varied role within a friendly, ambitious team that is helping create more opportunities for young people through music, we'd love to hear from you.
Pay: £28,000.00-£30,000.00 per year
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in London
