At Little Greene, we make beautiful products for people with personality. Our showrooms are the jewel in our crown: a place of colour, inspiration and expert assistance. We want our customers to be inspired to make their home a place of beauty, using our unique colour palette and collection of wallpapers.
THE ROLE INCLUDES
· Assisting customers with their projects, through expert knowledge of all Little Greene colours and wallpapers.
· Delivering excellent service to ensure high levels of customer service.
· Completing customer orders which can be in store, via email and via the telephone.
· Mixing and preparing any paint orders in store.
· Placing customer orders through the Little Greene ordering system.
· Liaising with clients in a confident, engaging manner via email, telephone and in person.
· Promoting the Colour Consultancy offer to all appropriate clients.
· Ensuring a high level of visual presentation in the showroom.
· Attending events and trade shows whilst acting as an ambassador for the brand.
· Having an awareness of the importance of Health and Safety in the workplace, and reporting any concerns to the Showroom Manager.
EXPERIENCE REQUIRED
· A keen interest in colour and interior design.
· Experience in a retail sales environment.
· Exceptional communication and customer service skills – especially over the telephone and via email.
· Confidence with use of IT systems such as Word, Excel, EPOS system.
· The ability to work under pressure to meet tight deadlines.
· The ability to work well as part of a team and also on their own.
Job Type: Part-time
Pay: Up to £13.46 per hour
Benefits:
Experience:
- Retail sales: 1 year (preferred)
- interior design: 1 year (preferred)
Work Location: In person
