Job Summary
We are seeking an experienced and motivated Coffee Shop Supervisor to lead our team in delivering exceptional customer service and high-quality food and beverage offerings. The successful candidate will oversee daily operations, ensure food safety standards are maintained, and foster a welcoming environment for both staff and customers. This role offers an excellent opportunity for individuals with a background in hospitality, food preparation, or restaurant management to advance their career within a dynamic setting.
Duties
- Supervise daily coffee shop operations, ensuring smooth workflow and high standards of service
- Oversee food preparation, cooking, and presentation to meet quality standards
- Manage team members, including scheduling, training, and providing ongoing support
- Ensure compliance with food safety regulations and maintain cleanliness throughout the cafe.
- Monitor stock levels and coordinate with suppliers for timely replenishment of supplies
- Handle customer enquiries and resolve any issues promptly to ensure satisfaction
- Implement health and safety procedures across the shop floor
- Lead by example in delivering excellent hospitality and fostering a positive team environment
Qualifications
- Proven supervising experience within a hospitality or restaurant environment
- Strong team management skills with the ability to motivate staff effectively
- Extensive knowledge of food preparation, cooking, and food safety standards
- Experience in coffee shop operations, including barista skills, is desirable
- Background in culinary arts or kitchen experience is advantageous
- Excellent organisational skills with the ability to multitask efficiently under pressure
- Good communication skills and a friendly demeanour suitable for customer-facing roles
- Previous experience in hospitality or hotel environments is beneficial but not essential
This role provides an exciting opportunity for passionate professionals eager to lead a vibrant team while delivering outstanding service. We welcome applications from individuals committed to excellence in the hospitality industry.
Job Type: Full-time
Pay: £30,000.00 per year
Work Location: In person
