Supafit Flooring is one of the South's leading independent flooring specialists. We have build a reputation for high quality, great customer service and the best prices.
About the role:
We're looking for a highly organised and customer-focused Flooring Sales Administrator to join our team. This is a key role supporting our sales operations, ensuring a smooth customer journey from initial enquiry through to order completion and after-sales support.
Responsibilities:
- Handling incoming sales enquiries via phone, email and in-person
- Preparing and processing customer quotations and orders
- Co-ordinating with Suppliers, Fitters and our Warehouse Team
- Maintaining accurate customer and order records
- Supporting the sales team with any administrative tasks
- Follow up on leads and outstanding quotations
- Managing customer queries or complaints, providing excellent customer service
- Assisting with stock control and product information updates
- Maintaining and cleaning our showroom, restocking samples & brochures.
Requirements:
- Previous experience in sales administration and customer service roles
- Strong organisational skills
- Excellent communication skills, both written and verbally
- Great Maths & English skills
- Good working knowledge or Microsoft Office
- Ability to work independently and as part of a team
- A positive and proactive attitude
Desirable:
- Experience within the flooring industry
- Familiarity with an order processing system
- Quantify and plan flooring installations
What we offer:
- Competitive salary
- Friendly and supportive team environment
- On the job training
Our showroom is located in Blatchford Road, Horsham, West Sussex. Local bus stop is a 5-minute walk and train station is a 15-minute walk.
How to apply:
Please apply your C.V with your cover letter explaining why you are the perfect candidate for us. Send or ask any questions to Hr Manager: [email protected]
Job Types: Full-time, Permanent
Pay: £12.71-£13.50 per hour
Benefits:
- Company pension
- Free parking
- On-site parking
- Store discount
Work authorisation:
- United Kingdom (preferred)
Work Location: In person
