Job Description:
Rate of Pay: £13.50 per hour plus tips
Hours: Minimum 24 hours per week including evenings and weekends, full time also available
Based: Matfen Hall Country Hotel, Spa and Golf Estate
Reporting to Head Housekeeper
Overview: Matfen Hall is a privately owned five-star country house 63-bedroom hotel, spa, and golf course. Converted to a Hotel in 1999 by Sir Hugh and Lady Anna Blackett, the Hotel was purchased by Sir David and Lady Sylvia Harrison and Family in August 2020.
Since the takeover in 2020, a programme of refurbishment and repositioning of Matfen Hall has taken place, with further investment to follow. The direction of the business is to achieve 5 Red Star status within the next two years. As a Public Area Cleaner you will be part of the repositioning of the Hotel from its previous status as a volume wedding venue and hotel to become a luxury property offering a high-level service with a broad product offering that endears guests to stay for several nights.
The business is now in need of a Public Area Cleaner to join our existing team. Working with the Head Housekeeper to deliver outstanding presentation of our rooms and suites, our public areas across Matfen Hall.
As a Public Area Cleaner you will be tasked with ensuring immaculate presentation of all areas of the Hotel public areas, periodically you may also be required to clean guest bedrooms however the core focus will be the hotel lounges, corridors and stair cases, guest cloakrooms and the Great Hall.
PUBLIC AREA CLEANER DUTIES AND RESPONSIBILITIES:
- Cleaning hotel public areas
- Dusting, hoovering, brass polishing and glass cleaning in all public areas
- Following a checklist of daily and weekly tasks along with hourly checks of the public area toilets
- Engage positively with guests and represent the business well
- Advise Head Housekeeper of any stock items running low
PREREQUISITES:
- Communicate clearly and effectively.
- Positive attitude and approach to work.
- Flexibility to assist in all Housekeeping areas.
- Ensure all equipment used is used in-line with training.
- Pride in maintaining standards
- Ability to work in a team and take instruction.
- Report any maintenance issues to your line manager immediately.
- Must have own means of transport to meet shift pattern, shift will generally start at 6am daily
EXPERIENCE:
The ideal candidate will have 1+ years housekeeping experience within a luxury hotel setting.
Job Types: Full-time, Permanent
Benefits:
- Company pension
- Employee discount
- Free parking
- Gym membership
Experience:
- Housekeeping: 1 year (preferred)
Work Location: In person
Job Type: Full-time
Pay: £13.50 per hour
Benefits:
- Employee discount
- Free parking
- On-site parking
Language:
Work Location: In person
