About the Role
We are looking for a reliable, organised, and friendly Office & Customer Support Administrator to join our small team based near Ravenshead Farm Shop.
This is a varied role that combines customer service with office administration. You’ll be responsible for processing customer orders, responding to customer enquiries, liaising with warehouses and transport companies, and providing general administrative support to help keep the business running smoothly.
If you’re comfortable with technology, enjoy learning new systems, and take pride in delivering excellent customer service, we’d like to hear from you.
Key Responsibilities
· Process customer orders accurately and efficiently
· Respond to customer enquiries by phone and email
· Liaise with warehouses and transport companies
· Provide general office and administrative support
· Maintain accurate records and ensure attention to detail in all tasks
Working Hours
· Monday and Tuesday (typically)
· 9:00am – 1:00pm
· 8 hours per week
· Provide holiday cover (up to 20 hours per week)
About You
We’re looking for someone who:
· Is confident using computers and willing to learn new systems
· Has excellent attention to detail
· Enjoys helping customers and providing great service
· Communicates confidently by phone and email
· Is organised, reliable, and dependable
· Can work independently once fully trained
Why Join Us?
This role is ideal for someone looking for a few hours of rewarding local work within a friendly, supportive team. It offers a varied workload, opportunities to learn new skills, and the chance to make a genuine contribution to the successful operation of the business
Pay: £13.50-£13.75 per hour
Benefits:
- Free parking
- On-site parking
Application question(s):
- We are based in Ravenshead. How long will it take you to get to work?
Work Location: In person
