Front of House Cashier & Host
Hans Buffet Restaurant is looking for a friendly, organised and detail-oriented team member to join our reception team.
This role is primarily focused on welcoming guests, managing reservations, handling customer enquiries and processing payments. We are looking for someone who is confident communicating with customers and able to remain professional in a busy environment.
Main Duties:
- Processing customer payments and operating the till
- Answering phone calls and taking bookings
- Handling customer enquiries in person and over the phone
- Providing accurate information regarding reservations, pricing and restaurant services
- Maintaining accurate booking records and ensuring attention to detail at all times
- Greeting and seating guests
- Managing reservations and walk-in customers
- Delivering excellent customer service and creating a positive guest experience
Requirements:
- Ability to prioritise tasks and multitask effectively in a fast-paced environment.
- Excellent attention to detail
- Friendly, professional and approachable manner
- Strong communication and customer service skills
- Ability to stay calm and organised during busy periods
- Available to work a minimum of 25 hours per week
- Availability for weekday morning shifts is essential
- Previous customer service, reception or hospitality experience is preferred but not essential
- Right to work in the UK
What We Offer:
- Staff meals during shifts
- Full training provided
- Friendly and supportive working environment
- Opportunities for development within the business
Work Location: In person
