Security Officer Compliance
Cabot Circus Shopping Centre - Bristol
Job Overview
Mitie has a fantastic opportunity for an experienced Security Officer to join our team at Cabot Circus Shopping Centre in Bristol. This is a key role within a busy retail environment, supporting both front-facing security operations and the safe management of Back of House (BOH) areas across the centre.
The Role
As a Security Officer Compliance, you will play a vital part in maintaining a safe, compliant, and well-managed shopping centre. Working as part of the on-site security team, you will support day-to-day operations, conduct compliance checks, engage with retailers, and proactively identify and reduce risks.
Pay rate - £13.82
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Conduct routine and ad-hoc BOH inspections across loading bays, service corridors, plant areas, refuse rooms, and shared BOH spaces
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Monitor compliance with:
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Fire safety requirements (escape routes, fire doors, storage)
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Health & Safety standards
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Waste management procedures
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Deliveries and loading bay protocols
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Identify hazards, unsafe practices, and non-compliance issues and take appropriate action
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Act as the BOH point of contact for retailers and their contractors
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Provide guidance and advice to retailers on BOH rules, safety expectations, and best practice
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Challenge non-compliance professionally and constructively
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Build positive working relationships to encourage voluntary compliance
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Record all inspections, issues, and actions taken using agreed reporting systems
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Escalate serious or repeat breaches to management
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Support enforcement actions where necessary in line with centre policies
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Operate as part of the security team, responding to incidents as required
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Maintain a visible BOH presence to deter theft, misuse of areas, and unauthorised access
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Support emergency responses including evacuations, fire alarms, and major incidents
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Monitor contractor access and compliance with site rules
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Ensure deliveries are conducted safely and within designated timeframes
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Challenge unauthorised access or unsafe working practices
To be successful in this role you will need:
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Valid SIA Door Supervisor Licence
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Strong knowledge of BOH operations in retail or commercial environments
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Confident communicator with the ability to challenge professionally
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Good understanding of Health & Safety and fire safety principles
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Ability to write clear reports and maintain accurate records
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First Aid at Work
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Fire Marshal / Fire Warden training
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IOSH or equivalent H&S qualification
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Experience in retail centre security or operations
Personal Attributes
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Calm, confident, and approachable
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Fair and consistent in enforcement
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Proactive and observant
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Comfortable working independently
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Strong problem-solving skills
