Dental Receptionist (Part-Time, 30-32 hours/ week)
Fernleigh Dental Practice – Winchmore Hill, North London
Fernleigh Dental Practice is a well-established, family-oriented dental practice in Winchmore Hill, North London. We are looking for a friendly, organised, and professional Dental Receptionist to join our team on a permanent part-time basis.
This position is available as soon as possible, although we are happy to consider candidates with notice periods.
We are a mixed NHS, Private, and Denplan practice committed to providing exceptional patient care in a welcoming and supportive environment.
Key Responsibilities
- Providing a warm and professional welcome to patients
- Managing patient enquiries in person, over the telephone, and via email
- Booking, confirming, and managing appointments
- Maintaining accurate patient records
- Liaising with dental laboratories and other external providers
- Processing incoming post and electronic correspondence
- Supporting the smooth day-to-day running of the reception area
- Assisting with administrative tasks as required
About You
The ideal candidate will:
- Have previous reception, customer service, or dental practice experience
- Possess excellent communication and interpersonal skills
- Be highly organised, efficient, and able to prioritise tasks in a busy environment
- Demonstrate a professional and caring approach to patient service
- Work well both independently and as part of a team
- Have good IT and administrative skills
Previous dental reception experience and knowledge of dental terminology would be advantageous but are not essential for the right candidate.
Experience with SOE Exact or Dentally practice management software would be beneficial.
What We Offer
- A friendly and supportive working environment
- Opportunity to work within an established and respected local practice
- Ongoing training and development opportunities
- Competitive salary, dependent on experience
If you are passionate about delivering excellent customer service and would like to join our team, we would love to hear from you.
Job Types: Part-time, Permanent
Pay: £13.00-£14.50 per hour
Experience:
- Medical Secretaries & Receptionists: 1 year (preferred)
Work Location: In person
