Overview
We are seeking a dynamic and proactive Retail Merchandising & Customer Experience Executive to elevate our retail environment and deliver exceptional shopping experiences. This role combines strategic merchandising, data-driven decision-making, and customer engagement to maximize sales and foster brand loyalty. As a key member of our team, you will drive innovative product presentation, optimize category management, and enhance overall store performance through insightful analysis and process improvements. Join us to shape memorable customer journeys while managing business operations effectively!
Duties
- Develop and execute compelling merchandising strategies that align with brand goals and customer preferences, ensuring attractive product displays and optimal shelf layouts.
- Analyze sales data, market trends, and customer feedback using SQL, data mining, and visualization tools to identify opportunities for growth and improvement.
- Manage product lifecycle from development through launch by collaborating with product management, marketing, and supply chain teams to meet business requirements.
- Oversee category management initiatives to maximize profitability, monitor profit & loss statements, and implement pricing strategies that boost revenue.
- Coordinate logistics and supply chain activities to ensure timely stock replenishment, reduce waste, and improve inventory accuracy through ERP systems.
- Lead process improvement projects aimed at streamlining operations, enhancing customer experience, and increasing efficiency across retail outlets.
- Conduct regular business reviews using data analysis skills to evaluate performance metrics, identify gaps, and recommend actionable solutions for continuous enhancement.
Experience
- Proven experience in retail merchandising or category management within a fast-paced environment.
- Strong project management skills with the ability to oversee multiple initiatives simultaneously while meeting deadlines.
- Proficiency in SQL for data extraction and analysis; familiarity with data visualization tools such as Tableau or Power BI is a plus.
- Knowledge of logistics, supply chain processes, and ERP systems to manage inventory flow effectively.
- Experience in product development or marketing with an understanding of business requirements for new offerings.
- Demonstrated ability to analyze complex data sets using data mining techniques to inform strategic decisions.
- Excellent communication skills with the ability to collaborate cross-functionally and present insights clearly.
Join us as a Retail Merchandising & Customer Experience Executive to make a tangible impact on our retail success! Bring your passion for innovative merchandising, data analysis expertise, and project management skills to create engaging shopping environments that delight customers while driving business growth!
Pay: £65,000.00 per year
Benefits:
- Casual dress
- Flexitime
- Health & wellbeing programme
- Transport links
Work Location: In person
