Hotel Receptionist – Corick House Hotel & Spa
Location: Corick House Hotel & Spa, Clogher, Co. Tyrone
Position: Full-time
Salary: Competitive, based on experience and age
About Us
Corick House Hotel & Spa is a renowned four-star country house hotel set in the heart of the Clogher Valley. With a blend of traditional charm and modern luxury, we offer guests an unforgettable experience, from relaxing spa retreats to elegant weddings and fine dining.
The Role
We are seeking a friendly, professional, and highly organised Hotel Receptionist to be the first point of contact for our guests. You will play a key role in delivering exceptional customer service, ensuring a warm welcome and seamless guest experience from check-in to check-out.
Key Responsibilities
- Greeting guests with a warm and professional manner
- Handling check-in and check-out efficiently
- Managing reservations via phone, email, and online booking systems
- Providing information on hotel facilities, services, and local attractions
- Handling guest queries, requests, and complaints with professionalism
- Processing payments and maintaining accurate records
- Liaising with housekeeping, restaurant, and spa teams to ensure smooth operations
Requirements
- Previous experience in a similar role (preferred but not essential)
- Excellent communication and interpersonal skills
- Strong organisational abilities and attention to detail
- Ability to multitask and work well under pressure
- Proficiency in Microsoft Office and hotel booking systems (training provided)
- A positive and customer-focused attitude
Benefits
- Staff discounts on hotel stays, dining, and spa treatments
- Opportunities for career progression
Job Types: Full-time, Part-time, Permanent
Pay: From £12.71 per hour
Benefits:
- Discounted or free food
- Employee discount
- On-site parking
- Referral programme
Work Location: In person
