Job Summary
We are seeking a Saturday Front of House based at our Newcastle clinic. The first smile, the first impression & the essence of our client journey. At Skin & Soul Medical, exceptional service isn’t just a detail, it’s the hallmark of our signature aesthetic experience.
This part-time role is ideal for someone with a background in luxury hospitality, aesthetics or high-end client service. Someone who thrives in a fast paced environment & handles pressure with grace. There will also be opportunities for holiday cover and additional hours where required.
Duties
- Greet and welcome visitors in a courteous manner, ensuring a positive first impression.
- Answer incoming calls from both clinics with professionalism, directing them to the appropriate personnel or taking messages as necessary.
- Help with social media platforms to ensure a smooth patient journey.
- Perform data entry tasks and medical records accurately and efficiently, maintaining up-to-date records.
- Manage scheduling and appointments, coordinating with staff to ensure smooth operations.
- Handle administrative tasks including patient notes, typing correspondence, and maintaining clinic supplies.
- Utilise Microsoft Office and Google Workspace applications for various clerical duties.
- Maintain an organised front desk & clinic, ensuring it is tidy and presentable at all times.
Qualifications
- Previous office or administrative/customer service experience is essential.
- Proficient computer skills, including familiarity with Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
- Strong phone etiquette with excellent verbal communication skills.
- Demonstrated organisational skills with the ability to prioritise tasks effectively.
- Typing proficiency with attention to detail for accurate data entry.
- A positive attitude and a commitment to providing exceptional customer service. If you possess these skills and are eager to contribute to a dynamic team environment, we encourage you to apply for this exciting opportunity as a Front Desk Receptionist.
Pay: From £13.50 per hour
Benefits:
- Company events
- Company pension
- Employee discount
- On-site parking
- Store discount
Work Location: In person
