Customer Service Advisor
Location: Liverpool
Job Type: Full-Time, Permanent
Schedule: Monday – Friday
Work Location: On-Site
Start Date: Immediate Start Available
Looking for a Career Where Your People Skills Can Shine?
Are you friendly, confident, and passionate about helping others? Do you enjoy building relationships, meeting new people, and creating positive customer experiences?
We're looking for an enthusiastic Customer Service Advisor to join our growing team in Liverpool. This is an exciting entry-level opportunity for individuals who are eager to develop valuable communication skills, gain hands-on experience, and build a rewarding long-term career.
No previous experience is required. Full training, ongoing support, and genuine progression opportunities are provided from day one.
About the Role
As a Customer Service Advisor, you'll be the face of our customer experience, engaging directly with customers and ensuring every interaction is professional, positive, and memorable. You'll develop valuable communication, relationship-building, and problem-solving skills while working in a fast-paced and supportive environment.
This role is ideal for someone who enjoys working with people, thrives in customer-facing environments, and is looking for an opportunity to grow professionally.
Key Responsibilities
- Providing outstanding customer service and support
- Building positive relationships with customers
- Responding to customer enquiries professionally and confidently
- Understanding customer needs and providing helpful information
- Delivering a friendly and memorable customer experience
- Supporting customer engagement initiatives
- Representing client brands professionally and positively
- Working collaboratively with colleagues to achieve team objectives
- Participating in ongoing training and development opportunities
What We're Looking For
- Excellent communication and interpersonal skills
- Positive attitude and customer-focused mindset
- Confidence interacting with a variety of people
- Professional and approachable manner
- Strong listening and problem-solving abilities
- Self-motivation and willingness to learn
- Ability to work independently and within a team
- Reliable and professional work ethic
What We Offer
- Full training provided from day one
- Ongoing coaching and mentorship
- Structured career progression opportunities
- Leadership and professional development programmes
- Supportive and collaborative team culture
- Recognition and advancement based on performance
- Valuable experience in customer service, communication, and customer relations
- Immediate start opportunities available
Why Join Us?
We're passionate about helping people develop confidence, gain valuable experience, and achieve their career goals. You'll join a supportive environment where your development is encouraged, your achievements are recognised, and your potential is valued.
If you're ready to start a rewarding career and become part of a team that invests in your future, we'd love to hear from you.
Apply today for an immediate start opportunity and become part of our growing Liverpool team.
Pay: £14.00-£17.00 per hour
Benefits:
- Canteen
- Company events
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking
Work authorisation:
- United Kingdom (required)
Work Location: In person
