Wedding and Events Manager (Sales Focused)
Copdock Hall, Suffolk
£28,000 - £32,000 per annum
A sales focused role within one of Suffolk's leading wedding venues
Copdock Hall is looking for a commercially minded Wedding and Events Manager (Sales Focused) to help drive future wedding bookings while remaining involved in the delivery of exceptional weddings.
Please note: This is a customer facing role that typically requires you to work on weekend days across three weekends out of every four, with days off taken during the week. Weekend availability is an essential part of the position, as this is when most of our couples choose to visit the venue and when the majority of our weddings take place.
This is primarily a sales role, with approximately 80% of your time focused on generating new wedding bookings and around 20% supporting the operational delivery of weddings and events. You'll be responsible for guiding couples from their initial enquiry through to booking, while remaining involved in the venue operation so you have first hand knowledge of the experience you're selling.
The Opportunity
Every enquiry is a potential wedding booking. Your primary responsibility will be generating revenue by:
- Managing incoming wedding enquiries.
- Conducting venue tours and virtual appointments.
- Building strong relationships with prospective couples.
- Following up enquiries promptly and professionally.
- Converting viewings into confirmed bookings.
- Managing your sales pipeline to maximise conversion.
- Achieving individual and venue sales targets.
Alongside your sales responsibilities, you will also manage a small number of weddings and events throughout the year. This operational involvement is designed to ensure you remain connected to the customer experience, understand the product you're selling and maintain your event management skills.
You will also support occasional marketing activity, including Open Days, wedding showcases and creating content for social media. However, the primary focus of the role is driving enquiries, increasing conversions and achieving sales targets.
What Success Looks Like
Success in this role will be measured by:
- Achievement of individual and venue sales targets.
- Strong conversion from enquiry to viewing and viewing to booking.
- Excellent management of your sales pipeline.
- Outstanding customer service throughout the sales journey.
- Positive feedback from both prospective and booked couples.
- Successful delivery of the weddings and events you are responsible for.
The Person We're Looking For
We're looking for someone who combines a passion for weddings with a strong commercial mindset.
You'll have:
- Previous experience within a wedding venue, ideally in a sales or events role.
- A proven ability to build relationships and convert enquiries into bookings.
- Excellent communication and presentation skills.
- Confidence conducting venue tours and engaging with prospective couples.
- Strong organisational skills and the ability to manage multiple priorities.
- A proactive, enthusiastic and commercially driven approach.
- The flexibility to support both sales and operational delivery when required.
Working Pattern
This role is structured around customer demand, with most venue tours, Open Days and weddings taking place at weekends.
You will typically be scheduled to work on weekend days across three weekends out of every four, although this won't necessarily mean working both Saturday and Sunday each weekend. Your days off will usually fall during the week.
Flexibility is essential, as evening appointments, Open Days and wedding events form a key part of the role.
Benefits
- Competitive salary of £28,000 - £32,000 depending on experience.
- 8% pension contribution (5% employee, 3% employer).
- Employee Assistance Programme.
- Ongoing training and development.
- Career progression opportunities within the Xenia Venues Group.
If you're an experienced wedding professional with a passion for sales and a desire to help couples find their perfect venue, while still being involved in delivering exceptional weddings, we'd love to hear from you.
Pay: £28,000.00-£32,000.00 per year
Work Location: In person
