Safran Engineering Services is seeking an experienced Programme Delivery Manager to lead a major engineering and quality services programme supporting Safran Electrical & Power.
This is not a traditional project management role.
You will be responsible for the successful mobilisation, deployment and ongoing management of a multi-disciplinary engineering team, ensuring customer satisfaction, resource availability, delivery performance and effective programme governance.
The role will oversee a team of up to 22 engineers, quality professionals and PMO resources supporting critical aerospace programmes.
Key Responsibilities
-
Lead the mobilisation and ramp-up of engineering and quality resources.
-
Manage customer demand, capacity planning and resource forecasting.
-
Act as the primary customer interface for service delivery activities.
-
Coordinate recruitment, onboarding and deployment of resources.
-
Monitor service performance, utilisation and customer satisfaction.
-
Manage programme risks, issues and escalations.
-
Lead weekly and monthly governance reviews.
-
Develop recovery plans for resource gaps, demand increases and delivery issues.
-
Maintain programme reporting, KPIs and performance dashboards.
-
Support commercial discussions, change requests and growth opportunities.
Success in This Role
Within the first six months, you will:
-
Successfully manage the ramp-up of engineering and quality resources.
-
Establish robust governance and reporting.
-
Maintain strong customer satisfaction.
-
Ensure resource demand and capacity remain aligned.
-
Identify and mitigate delivery risks proactively.
-
Create a scalable operating model capable of supporting future growth.
Some other points/ attributes and skills that will come of use
-
Ramp-up experience – Proven delivery of 10 + personnel
- Stakeholder management – Able to manage customer, engineering, quality and leadership teams effectively
-
Commercial awareness – Understands revenue, utilisation, margins and scope control
-
Ownership mentality – Brings solutions and fights problems
-
Recruitment knowledge – Experienced in hiring, onboarding and workforce planning
-
Risk management – Identifies issues early and drives mitigation
-
Executive communication – Can confidently present status, risks and recovery plans to senior leaders
-
Influencing skills – Challenges unrealistic demands
-
Organisation and governance – Maintains clear reporting, actions, forecasts and dashboards
-
Aerospace/engineering experience – Understands realities of technical resource delivery and customer environment
Requirements
Essential
-
Experience managing engineering or technical services teams.
-
Experience mobilising or scaling teams of 15+ resources.
-
Strong customer-facing stakeholder management skills.
-
Experience in aerospace, defence or regulated industries.
-
Commercial awareness including forecasting, utilisation and resource planning.
-
Proven track record managing risks, escalations and customer expectations.
-
Ability to operate independently with minimal supervision.
Desirable
-
Experience within an engineering services or consultancy environment.
-
Resource delivery or workforce planning experience.
-
Contractor and subcontractor management experience.
-
Knowledge of quality and engineering delivery environments.
Benefits
-
Early finish on a Friday - 0800-1645 Mon-Thurs, 0800-1200 Friday
-
Onsite canteen
