Office & Installation Coordinator
We are looking for an organised, practical and physically strong individual to join our busy office team.
The role is varied and will suit someone who enjoys working in a fast-paced environment, is confident dealing with customers and can think on their feet.
A key part of the role will involve heavy lifting of windows and doors, so applicants must be physically capable of safely lifting and moving heavy items.
The administrative side of the role will include:
- Managing and coordinating our installation diary
- Liaising with customers to arrange and rearrange installations
- Communicating with installers and keeping the diary running efficiently
- Problem-solving and thinking outside the box when schedules change
- Handling customer enquiries by telephone and email
- Providing a friendly and professional point of contact for customers
- General office administration and support
The ideal candidate
We are looking for someone who is:
- Highly organised and able to prioritise a busy workload
- A confident and friendly communicator with excellent telephone skills
- Comfortable dealing with customers face-to-face and over the phone
- Practical, proactive and able to use their initiative
- Calm under pressure and able to adapt when plans change
- Physically fit and comfortable with heavy lifting
- A good team player who is happy to get involved wherever needed
This is a hands-on role, so if you are looking for a purely office-based position, this role is unlikely to be suitable.
Previous experience in an office, scheduling, installation or customer service environment would be beneficial, but the right attitude and ability to learn are equally important.
Pay: £25,420.00-£40,112.60 per year
Benefits:
- Casual dress
- Company pension
- Free parking
Work Location: In person
