Overview:
Reporting to the Retail Operations Manager, you will be accountable for building, managing and maintaining the retail plan across operational and trading activity. You will provide a single view of all activity impacting store teams, ensuring plans are built with store capacity in mind and aligned to retail priorities. Working closely with Commercial Planning, Supply Chain, Marketing, Trading and wider business stakeholders, you will ensure activity is joined up, credible and achievable for store teams, while supporting delivery of the trading plan and driving incremental sales through effective, vendor-funded sales incentives.
What's in it for you?
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Discretionary annual bonus up to 20%
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33 days' holiday (including bank holidays, 5 of which can be taken flexibly)
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Hybrid working with up to 2 days working from home
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Flexible start and end times around core working hours
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Buy More Holiday - eligible colleagues can boost their holiday allowance by up to one extra week
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EV Car Scheme in Partnership with Tusker - eligible colleagues can lease a brand-new or pre-loved electric vehicle
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Up to 14% employer pension contributions
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Life cover up to 4x your salary
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Health cash plan and discounted gym memberships (up to 25% savings)
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20% discount at Screwfix and B&Q
Responsibilities:
- Own and maintain the Retail Planning framework, governance and principles, ensuring all activity landing in stores is prioritised, challenged and aligned to business and retail priorities.
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Provide a single, credible view of planned retail activity, balancing commercial opportunity, operational capacity, customer impact and store team workload.
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Coordinate cross-functional planning with Commercial Planning, Supply Chain, Marketing, Trading and wider business stakeholders, ensuring activity is joined up before it lands in stores.
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Lead the planning and coordination of trading sales incentives, ensuring plans are commercially effective, operationally achievable and vendor-funded where appropriate.
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Represent Retail Operations in key planning and sign-off forums, challenging activity where needed and ensuring store requirements are understood early.
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Stay close to store feedback and performance, using insight to improve the planning process, strengthen alignment and reduce unnecessary impact on stores.
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Maintain regular stakeholder alignment with the Senior Retail Team to ensure the retail plan supports operational priorities and the trading plan.
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Lead liaison within Central Ops, updating on the plan to ensure we deliver a best-fit approach aligned to our principles that supports Retail Leadership team.
Qualifications:
- Strong stakeholder management and ability to influence, challenge and align cross-functional teams, across commercial, marketing, supply chain, trading and retail.
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Strong planner and able to prioritise, with experience managing multiple activities, deadlines and competing priorities while keeping store capacity and operational reality in mind.
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Commercially aware, with an understanding of trading plans, sales drivers and how well-planned retail activity can support incremental sales growth.
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Excellent communicator, with strong written and verbal skills and the ability to turn business activity into clear, practical plans for retail teams.
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Strong IT skills, including Office 365 and Teams.
At Screwfix, Your Wellbeing Comes First:
Financial wellbeing
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Wagestream access to track earnings and save
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Access to the Kingfisher Share Scheme
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Colleague support fund
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Exclusive offers and discounts via our Hapi app
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Cycle-to-work scheme and savings on bikes
Every day benefits
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Career progression and development programmes
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Coaching and mentoring to help you thrive
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Access to wellbeing resourcing including PepTalk
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Support networks available
Recruitment Process
We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a call or Teams video for an informal chat about the role, and to see if we’re a good fit for you. From there you can expect a comprehensive process, with regular contact from the Talent Acquisition team who are always available, for any queries you may have.
We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you and why you feel that this is the opportunity that excites you.
Sustainability at Screwfix
We’re committed to building a better future for our community and our planet. That’s why we’re doing everything we can in six key areas: eliminating carbon emissions, reducing and recycling waste, sourcing responsibly, keeping products in use for longer, selling more sustainable products and providing sustainable packaging. We’re on a mission to put sustainability at the forefront of everything we do. Join us.
We’ve worked hard to create a culture of inclusivity and genuine community. We’re a company built on teamwork, and the best teams are ones in which everyone can share their view. Whatever your background, however you identify, you’ll be listened to, encouraged, and given the tools and training you need to get ahead. You’ll always know where you are with us. We’re open. We’re fair. And we believe in opportunities for everyone.
Please let us know at [email protected] if you need any additional support or adjustments when it comes to your application.
NO AGENCIES PLEASE
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