About the Role
Circus of the Kids Ltd operates within children’s activities, creative programmes, family events, youth engagement, and programme coordination.
We are seeking a Programme Operations Manager to oversee daily programme operations, coordinate administrative workflows, support event planning, and help ensure smooth delivery of family-focused activities. This role is ideal for an organised professional with experience in operations, programme coordination, events, administration, or service delivery.
Why Join Us?
Creative Programme Environment
Work within a structured, family-focused organisation that supports children’s activities and community engagement.
Mid-Level Management Opportunity
Take ownership of programme coordination, scheduling, records, and operational workflows.
Meaningful Work
Support well-organised activities that help create positive experiences for children and families.
Career Growth
Develop your skills in programme operations, team coordination, event support, and service management.
Key Responsibilities
- Manage daily programme operations, schedules, records, and administrative workflows
- Coordinate with team members, families, vendors, event partners, and service providers
- Support planning for activities, events, registrations, attendance, and programme updates
- Monitor service quality, participant feedback, task progress, and operational reports
- Prepare schedules, spreadsheets, meeting notes, summaries, and programme documentation
- Help improve internal processes, communication flow, and service delivery standards
- Support safe, organised, and professional programme environments
- Maintain accurate records while following confidentiality and safeguarding expectations
What We Are Looking For
Experience
- Experience in programme coordination, operations management, events, administration, education support, youth activities, or customer service
- Previous team coordination or supervisory experience is preferred
- Experience working in family services, children’s programmes, events, creative learning, or community activities is an advantage
Skills
- Programme operations management
- Scheduling, planning, and record keeping
- Team coordination and workflow organisation
- Event support and vendor communication
- Data entry, reporting, and documentation
- Clear communication and professional judgement
- Strong organisation, attention to detail, and problem-solving skills
Education
- Diploma, college qualification, or bachelor’s degree in Business Administration, Events Management, Education, Recreation Management, Operations Management, or a related field is preferred
- Training in safeguarding, first aid, programme coordination, administration, or project management is an advantage
Pay: £55,000.00-£77,000.00 per year
Benefits:
- Casual dress
- Health & wellbeing programme
- Private dental insurance
- Private medical insurance
Work Location: In person
