Sales Administrator
Oxford Event Hire | Headington, Oxford
£26,400 – £29,100 per annum, dependent on experience
Equivalent to approximately £12.71 – £14.00 per hour
Full-time | Permanent | Monday–Friday, 8:30am–5:00pm
Join a growing Oxfordshire events business
Due to ongoing growth, Oxford Event Hire is looking for a friendly, organised and commercially minded Sales Administrator to join our team.
We are an established event and catering equipment hire company based in Headington, Oxford, supplying furniture, glassware, crockery, catering equipment and much more to weddings, corporate events, venues, caterers, festivals and private events across Oxfordshire and beyond.
This is a varied office-based role supporting our sales and operations teams and acting as an important point of contact for our customers.
You’ll be responsible for handling customer enquiries, preparing quotes, processing bookings, updating our CRM system, raising invoices and keeping orders organised from initial enquiry through to delivery and collection.
We’re looking for someone who is highly organised, confident communicating with customers and comfortable managing multiple tasks at once. You don’t necessarily need previous experience in the events industry — the right attitude, attention to detail and willingness to learn are just as important.
What you'll be doing
- Managing customer enquiries by phone, email and website
- Responding to enquiries promptly and professionally
- Preparing and sending quotes based on customers’ requirements
- Following up enquiries and helping convert them into confirmed bookings
- Processing and updating customer bookings accurately
- Maintaining accurate customer and order information within our CRM system
- Liaising with customers regarding orders, availability, payments and delivery details
- Creating invoices and payment links
- Monitoring outstanding payments and information
- Liaising with the warehouse and operations teams to ensure orders are prepared correctly and on time
- Arranging non-stock items and keeping track of outstanding equipment
- Checking booking details and ensuring customer requirements are communicated clearly to the relevant teams
- Providing administrative support to the sales team
- Helping with the general day-to-day running of a busy sales office
- Supporting website and social media updates when required
- Providing friendly and professional customer service throughout the hire process
What we're looking for
Personality and attitude are just as important to us as previous experience.
We’re looking for someone who is:
- Highly organised and detail-focused
- Friendly, approachable and confident communicating with customers
- Comfortable dealing with enquiries by phone and email
- Able to prioritise and manage several tasks at the same time
- Proactive and able to use their own initiative
- Reliable and conscientious, with a strong eye for accuracy
- Comfortable working with numbers, quotes and invoices
- Confident using computers and willing to learn new systems
- A good written communicator
- Commercially aware and interested in supporting sales
- A positive team player who is happy to get involved and help wherever needed
Previous experience in sales administration, office administration, customer service, hospitality, events or a similar role would be an advantage, but full industry experience isn't essential for the right person.
Why Oxford Event Hire?
Oxford Event Hire is a growing, independent business, and this is an opportunity to become an important part of our team as we continue to expand.
You’ll work with a wide variety of customers and events, making this a varied and interesting role rather than a typical office administration position.
You’ll gain experience across sales, customer service, order management and the events industry, with plenty of opportunity to develop your skills and take on more responsibility as the business grows.
We pride ourselves on being a friendly, hands-on team where good ideas are encouraged and everyone plays a part in our success.
What we offer
- £26,400 – £29,100 per annum, depending on experience
- Equivalent to approximately £12.71 – £14.00 per hour
- Full-time, permanent position
- Monday–Friday, 8:30am–5:00pm
- Company pension
- Friendly and supportive working environment
- Opportunity to develop and progress within a growing business
- Varied work within the events and hospitality industry
- A role with genuine responsibility and the opportunity to make a difference
Location: Headington, Oxford
Job Type: Full-time, Permanent
Work Location: In person, Headington, OX3 8SX
Ready to join us?
If you’re organised, customer-focused, commercially aware and enjoy keeping things running smoothly, we’d love to hear from you.
If you’re looking for a role where you can develop your administrative and sales skills while becoming an important part of a growing local business, apply today and tell us a little about yourself and why you’d be a great addition to the Oxford Event Hire team.
Pay: £26,400.00-£29,100.00 per year
Work Location: In person
