Q Scaffolding is a busy, established family-run scaffolding company based in Queen’s Park, NW6.
We are looking for an experienced, organised and confident Office Assistant to join our friendly team and support the day-to-day running of our office.
This is a varied role suited to someone who enjoys being organised, communicating with customers and colleagues, and working in a busy environment where priorities can change throughout the day.
Your Responsibilities
- Answer incoming telephone calls and deal with customer enquiries professionally
- Monitor and respond to emails
- Provide general administrative support to the team
- Prepare estimates and quotations for clients
- Manage diaries, appointments and schedules
- Accurately enter and maintain information on company systems
- Record customer conversations and ensure follow-up actions are assigned
- Assist with customer queries and complaints
- Maintain office records and documentation
- Order and monitor office supplies
- Support colleagues with general and ad hoc administrative tasks
What We’re Looking For
The ideal candidate will:
- Have previous experience in an Office Assistant, Administrator or similar role
- Have excellent written and spoken English
- Have a professional and confident telephone manner
- Be highly organised and able to prioritise and multitask
- Have excellent attention to detail and accuracy
- Be confident using Microsoft Office, particularly Word and Excel
- Be comfortable learning new software and computer systems
- Be reliable, proactive and willing to take responsibility
- Work well independently as well as part of a team
- Be happy to help colleagues when business needs change
What We Offer
- Monday–Friday working hours, 8:00am–4:00pm
- Friendly, supportive and team-oriented working environment
- Full training on our internal systems and processes
- Opportunity to learn about the scaffolding and construction industry
- Opportunities to develop and take on additional responsibilities
- Company events
How to Apply
If you are organised, professional and enjoy working in a busy office environment, we would love to hear from you.
Please apply with your up-to-date CV and a short introduction about yourself.
Find out more about us at Qscaffolding.com.
Pay: £30,000.00-£35,000.00 per year
Benefits:
- Company events
- Free parking
- On-site parking
Work Location: In person
