About the Team:
We are the dedicated team behind the scenes, orchestrating electrifying matchday experiences, lively fan zones, and flagship events that unite our community. From exhilarating pre-match activities to exclusive celebrations, we ensure every moment is packed with excitement and engagement.
Our expertise lies in designing dynamic fan interactions, coordinating entertainment and activations, and delivering exceptional hospitality that caters to all supporters.
Join us as we transform each matchday into a vibrant celebration of team spirit, community pride, and shared love for the game. Together, we’re making every event at SAFC a legendary occasion!
The Opportunity:
Deliver an exceptional matchday experience for our customers and corporate guests, ensuring every visit is welcoming, professional, and memorable. Working as part of the Major Events and Fan Experience team, you will help create a first-class atmosphere across our suites and bars, building strong customer relationships and providing outstanding service throughout the event. You will work closely with catering and bar teams, handle enquiries with confidence and professionalism, support the smooth delivery of matchday operations, and contribute to maintaining the highest standards of hospitality across the stadium.
What We Ask For:
We are looking for enthusiastic, customer-focused individuals with a passion for delivering exceptional guest experiences. You will bring strong communication skills, a professional and approachable manner, and the ability to thrive in a fast-paced environment. Experience in customer service, hospitality, or events is desirable, along with a proactive attitude, attention to detail, and a commitment to teamwork. Above all, you will take pride in creating memorable experiences for our guests while maintaining the highest standards of service and professionalism.
Please note, successful candidates must be available to work all home matchdays, including evening and cup fixtures.