About the Role
We are looking for a motivated and organised Credit Controller to join our finance team in Birmingham. This is an excellent opportunity for someone looking to build a career in finance and credit control. The successful candidate will assist with managing customer accounts, ensuring payments are received on time, and maintaining positive relationships with clients.
Requirements
Key Responsibilities
-
Contact customers by telephone and email to collect outstanding payments.
-
Maintain accurate customer account records.
-
Resolve customer account queries in a professional and timely manner.
-
Allocate incoming payments and reconcile customer accounts.
-
Support the Finance team with credit control administration.
-
Assist in producing aged debt reports and other finance reports.
-
Escalate overdue accounts where appropriate.
-
Build and maintain positive working relationships with customers.
Skills & Experience
Essential
-
Excellent communication and interpersonal skills.
-
A professional and confident telephone manner.
-
A basic understanding of finance and accounting principles.
-
Good organisational skills with strong attention to detail.
-
Ability to work effectively both independently and as part of a team.
-
Competent in Microsoft Office, particularly Excel and Outlook.
-
Positive attitude and willingness to lear
Desirable
-
Previous experience in an administrative, customer service, or finance-related role.
-
Experience using accounting or finance software (Dynamics 365 Business Central and Field Service).
