Order Processor / Administrator
Patos Southwest Limited is looking for an organised, reliable and enthusiastic Order Processor / Administrator to join our team.
We are a growing company specialising in bifold doors, patios and windows, and we are looking for someone who can help ensure customer orders are processed accurately and efficiently from initial enquiry through to completion.
The Role
As an Order Processor / Administrator, you will be responsible for handling customer orders, maintaining accurate records and supporting the day-to-day administration of the business.
Key responsibilities include:
- Processing customer orders accurately and efficiently
- Checking order details, measurements and specifications
- Liaising with customers, suppliers and internal teams
- Answering telephone calls and responding to emails
- Preparing quotations, invoices and order documentation
- Updating internal systems and maintaining accurate records
- Monitoring order progress and keeping customers informed
- General office administration and data entry
- Supporting the wider team with day-to-day administrative duties
The Ideal Candidate
We are looking for someone who is:
- Highly organised and detail-oriented
- Confident communicating with customers and suppliers
- Comfortable using computers and Microsoft Office
- Able to work accurately under pressure and meet deadlines
- A good team player with a positive, professional attitude
- Reliable, punctual and able to work independently
- Experienced in administration, order processing or a similar role
Previous experience with Evolution and Logical software is preferred, particularly experience using these systems for processing orders, pricing, quotations and administration within the windows, doors or glazing industry.
Experience within the windows, doors, glazing, construction or home-improvement industry would be an advantage. Full training can be provided for the right candidate where appropriate.
What We Offer
- A friendly and supportive working environment
- Training and ongoing support
- Opportunity to develop your knowledge and skills within the industry
- A varied and interesting role within an established business
Pay: From £12.71 per hour
Benefits:
Work Location: In person
