Assistant Store Manager – Timberland Edinburgh
Full-Time | Permanent
At Timberland, our mission is to equip people to make a difference in their world by creating outstanding products. From our iconic boots to our clothing and accessories, we design products that are comfortable, durable, and built to last.
We are looking for an enthusiastic and experienced Assistant Store Manager to support the day-to-day running of our Timberland store in Edinburgh. This is an exciting opportunity for a passionate retail leader who enjoys developing people, delivering exceptional customer service, and driving commercial success while supporting the Store Manager.
As part of our growing retail business, you'll have the opportunity to develop your career while working with a high-performing team in a well-known global brand.
Key Responsibilities
- Support the Store Manager in achieving and exceeding sales, KPI, and profitability targets.
- Deliver an outstanding customer experience and ensure excellent service standards at all times.
- Recruit, train, coach, and develop team members to maximise performance.
- Motivate the team through effective leadership, communication, and support.
- Take responsibility for the day-to-day running of the store in the Store Manager's absence.
- Manage store operations, including cash handling, banking, opening and closing procedures, and administration.
- Develop excellent product knowledge and support the team in becoming brand experts.
- Oversee stock management, deliveries, stock returns, refunds, exchanges, and inventory accuracy.
- Analyse sales performance and identify opportunities to improve results.
- Support performance management through regular coaching and feedback.
- Maintain high visual merchandising standards and ensure compliance with company policies and procedures.
- Act as a positive brand ambassador for both Timberland and Future D2C Ltd.
About You
- Previous experience as an Assistant Store Manager, Supervisor, or Senior Sales Advisor in a fast-paced retail environment.
- Strong leadership and people management skills.
- Proven ability to achieve sales targets and deliver KPI results.
- Excellent communication and organisational skills.
- Commercially aware with a proactive approach to driving business performance.
- Passionate about delivering exceptional customer service.
- Flexible to work weekdays, evenings, and weekends as required.
What We Offer
- Salary: £28,000 per annum
- Quarterly performance bonus
- Company pension
- Employee discount
- Store discounts
- Excellent career development opportunities within a growing retail business
Job Type: Permanent, Full-time
Schedule
- Monday to Sunday
- Day shifts
Pay: £28,000.00 per year
Benefits:
- Company pension
- Employee discount
- Store discount
Work Location: In person
