Scheduling Coordinator
Responsible to: Business Manager
Salary: £27,000 per annum
Working Hours: Full Time, Monday-Friday, 8am-5pm (1 hour lunch break)
Location: Alcester (Head Office)
Job Type: Permanent
LDA Support Ltd are looking for a Scheduling Coordinator to join our team based out of our Head Office in Alcester, Warwickshire.
Key Responsibilities:
· Creation and maintenance of staff rotas across the business.
· Find cover for absence e.g. sickness, annual leave etc.
· Uploading accurate available overtime shifts onto the company software app.
· Ensuring all shifts are reconciled in a timely manner in time for payroll cut off.
Essential Criteria:
· Previous experience in workforce scheduling, rota management, or administrative support.
· Knowledge of employment law basics (working hours, holiday entitlement).
· Strong organisational and time-management skills with the ability to prioritise competing demands.
· Excellent attention to detail to ensure accuracy in rotas and compliance with staffing ratios.
· Proficiency in using scheduling software, spreadsheets, and digital communication tools.
· Effective problem-solving skills to address last-minute changes, sickness cover, or emergencies.
· Clear and professional communication skills (written and verbal) to liaise with staff, managers, and external agencies.
Personal Qualities
· Reliable, proactive, and adaptable in a fast-paced care environment.
· Ability to remain calm under pressure and make fair, balanced decisions.
· Strong sense of confidentiality and professionalism when handling staff information.
· Commitment to supporting high-quality care delivery through effective workforce planning.
Desirable Criteria
· Experience working in care.
· Familiarity with electronic care management systems.
· Qualification in administration or management (NVQ Level 3 or equivalent).
· Demonstrated ability to improve rota efficiency and reduce staffing gaps.
· Strong interpersonal skills to build positive relationships with staff and encourage cooperation.
Individual Care Services can offer you:
· 28 days of annual leave (including bank holidays).
· Training, support and development within the company
· We pay for your DBS to be completed
Due to a high volume of applicants, if you have not been contacted within 10 days of applying, please assume you have not been shortlisted.
Pay: Up to £27,000.00 per year
Work Location: In person
