Mayoral Support Officer
The West of England Mayoral Combined Authority (MCA) is seeking to appoint a Mayoral Support Officer to join the mayor’s team. Reporting to the Senior Executive Assistant to the Mayor and working closely with the PA team, this role will provide high-quality, confidential diary management, logistical coordination and administrative support to the Mayor and team.
The postholder will play a pivotal role in ensuring the Mayor is fully prepared for all meetings and engagements, managing a complex and dynamic diary and coordinating logistics with efficiency and professionalism. They will work proactively with colleagues across the MCA to support the smooth day-to-day running of the Mayor’s office, coordinating travel and events, supporting correspondence and contributing to continuous improvement of office processes and procedures.
The postholder will bring a proactive, professional attitude, remaining calm under pressure and comfortable acting with appropriate levels of confidentiality and discretion. They will be highly organised, taking a high level of accuracy and attention to detail in their work, and can manage a complex workload efficiently.
What you'll be doing
Diary and Logistics Management
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Manage the Mayor’s diary, ensuring the Mayor is fully prepared for all upcoming meetings, events and engagements, with materials organised and accessible for hybrid or in-person meetings.
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Liaise with offices of senior business leaders, local authority partners, government officials and other key stakeholders to coordinate and confirm diary commitments.
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Make travel and accommodation arrangements for the Mayor, in line with the travel and accommodation policy; book meetings and make appropriate logistical arrangements including room layout and refreshments.
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Coordinate large-scale meetings, VIP visits and high-profile engagements, including venue management, guest lists and liaison with communications colleagues.
Administrative and Correspondence Support
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Provide full administrative support to the Mayor’s office, exercising judgement, initiative and discretion in sorting urgent and non-urgent communications and items of a confidential nature.
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Ensure all documents and correspondence meet the high professional presentation standards required; produce agendas and minutes for meetings; and be a first point of contact for visitors and regional partners.
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Liaise with colleagues across the Combined Authority to support timely and accurate responses to Mayoral correspondence; support the development of correspondence templates and process documentation.
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Support continuous improvement of correspondence and administrative processes, contributing to the effective day-to-day running of the Mayor’s office.
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To undertake all other duties as requested by the Senior Executive Assistant to the Mayor, commensurate with the grade and status of the post.
