About Digital Delivered
Digital Delivered is a fast-growing digital, data and cyber security business helping organisations harness the power of data, automation, and technology to work smarter, safer, and achieve more.
We're a small, ambitious, and fast-moving team. Our culture values proactivity, accountability, and creative problem-solving. We're looking for an EA and Marketing Lead who is not only highly organised but also able to think strategically, act independently, and use AI tools to improve workflows and productivity.
This is not a purely administrative role — it's an opportunity to become a vital part of our leadership support network, helping keep the business running efficiently, marketing sharp, and the founders focused on growth.
Role Overview
The EA and Marketing Lead will work directly with the founding partners to support day-to-day operations, marketing, client delivery, and business development.
You'll be responsible for keeping things organised, chasing progress, and ensuring priorities are executed effectively — while using modern tools and automation to make the company more efficient.
Key Responsibilities by Priority Area
1. CRM, Lead Management & Pipeline Tracking
- Maintain and update the CRM with leads, meeting notes, and next steps.
- Monitor follow-ups, ensuring no opportunity slips through the cracks.
- Generate regular CRM reports and dashboards for visibility on pipeline performance.
- Use AI to summarise call notes, generate insights, and automate updates where possible.
2. Partner Support, Organisation & Accountability
- Manage calendars, coordinate meetings, and prepare agendas.
- Track deliverables and action items across all projects, prompting the partners when deadlines approach.
- Create weekly summaries of key priorities and progress for internal alignment.
- Be assertive and proactive — helping the partners “stay honest” with agreed actions and commitments.
3. Marketing & Brand Presence
- Act as the main internal point of contact for our existing social media and marketing partners, briefing them and keeping campaigns on track.
- Coordinate the content calendar with our marketing partners, ensuring it stays aligned with business priorities and upcoming campaigns.
- Draft post ideas and source supporting material to feed into our partners' content production.
- Assist with newsletters, blogs, and short-form content creation.
- Review engagement analytics and reporting from our marketing partners, and help translate insights into next steps.
4. Client Materials: Pitch Decks, Proposals & Presentations
- Create, edit, and format client-facing decks and proposals in PowerPoint, Canva, or Google Slides.
- Use AI and templates to enhance presentation design, copy, and storytelling.
- Maintain a content library of templates, slides, and case studies for reuse.
5. Operations & Administration
- Oversee digital file management, naming conventions, and structure in shared drives.
- Maintain standard operating procedures (SOPs) and process documentation.
- Manage subscriptions, tools, and accounts used across the business.
- Prepare expense summaries, invoices, and light financial tracking using Excel or cloud software.
- Support onboarding for new freelancers, clients, or partners.
6. Project & Workflow Management
- Track key project milestones and dependencies using Notion, ClickUp, or Trello.
- Proactively identify blockers or delays and alert relevant team members.
- Suggest and implement workflow improvements using automation tools (e.g., Zapier, Airtable Automations).
7. Research & Intelligence Gathering
- Conduct light market and competitor research to support business decisions.
- Use AI summarisation and synthesis tools to produce concise intelligence reports.
- Research prospective clients, partners, or event opportunities.
8. Event & Meeting Coordination
- Prepare briefing notes before client meetings and record key outcomes afterward.
- Help coordinate webinars, digital events, and conferences where Digital Delivered participates.
- Support light-touch outreach such as event invites and follow-up scheduling, as needed.
Skills & Experience Required
We'd love to hear from you if you can bring:
- A proactive and action-oriented approach
- You naturally take ownership, anticipate needs, solve problems, and keep things moving without needing to be prompted.
- Outstanding organisation and attention to detail
- You can manage multiple priorities while maintaining accuracy and consistently delivering high-quality work.
- Experience supporting senior leaders
- You have experience providing high-quality administrative or executive support within a busy environment, working with senior stakeholders and managing confidential information.
- Strong stakeholder management skills
- You are confident building effective relationships with colleagues, clients, agencies, and external partners at all levels.
- Excellent communication and interpersonal skills
- You communicate professionally, build credibility quickly, and adapt your style to different audiences and situations.
- Strong digital and marketing capability
- You are proficient in Microsoft Office (Outlook, Excel, PowerPoint, OneDrive, shared calendars) and comfortable with AI productivity tools and CRM systems, with experience coordinating external marketing or agency partners.
Personal Attributes
- Proactive and forward-thinking — anticipates needs, chases progress, and prevents issues before they arise.
- Tech-savvy and curious — constantly seeks smarter, automated ways to do things.
- Structured and dependable — keeps the business running smoothly behind the scenes.
- Commercially aware — understands business priorities and acts in alignment with them.
- Confident and assertive — keeps leadership focused and accountable in a positive, professional way.
- Adaptable — thrives in a fast-moving, entrepreneurial environment.
Contract & Working Hours
- Type: Full-time, permanent position.
- Location: Fully remote.
- Compensation: Competitive, based on experience and skill level.
Why Join Digital Delivered
This is your opportunity to work directly with entrepreneurial founders at the heart of a fast-scaling digital business. You'll have genuine influence on how the company operates, get to leverage cutting-edge AI tools, and play a central role in shaping our growth journey.
Pay: £25,420.00-£35,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Flexitime
- Gym membership
- Profit sharing
- Sick pay
- Transport links
- Work from home
Work Location: Remote
