Job Summary
Join our dynamic veterinary team as a Veterinary Receptionist, where your energetic and positive attitude will be the first point of contact for pet owners and their beloved animals. In this vital role, you will coordinate appointments, manage client communications, and ensure a smooth flow of daily operations. Your enthusiasm and organizational skills will help create a welcoming environment that fosters trust and care for every pet and owner who walks through our doors. This paid position offers an exciting opportunity to be part of a passionate team dedicated to animal health and client satisfaction.
Responsibilities
- Greet clients warmly and professionally, creating a friendly atmosphere for pet owners and their animals
- Schedule appointments efficiently, ensuring optimal flow throughout the day
- Manage phone inquiries, providing clear information about services and guiding clients appropriately
- Maintain accurate patient records, including medical history, treatment plans, and billing information
- Assist with laboratory procedures by preparing samples and recording results when needed
- Coordinate communication between clients, veterinary staff, and specialists to ensure seamless care delivery
- Support administrative tasks such as invoicing, inventory management, and follow-up reminders
Requirements
- Prior veterinary experience is highly preferred to understand clinical terminology and procedures
- Laboratory experience is a plus to assist with sample handling and record keeping
- Excellent communication skills with a friendly, professional demeanor
- Strong organizational abilities to manage multiple tasks efficiently
- Ability to handle stressful situations calmly and empathetically with pet owners
- Proficiency in basic computer applications and veterinary management software
- A genuine passion for animal welfare and customer service excellence
Join us in making a difference in the lives of pets and their owners! Your dedication will help foster trust, promote health, and ensure every visit is a positive experience. We value energetic team players committed to providing compassionate care in a fast-paced environment.
Pay: £24,784.00-£25,350.00 per year
Benefits:
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
Work Location: In person
