About Esteem Team CIC:
Esteem Team CIC is a not for profit organisation that supports children, young people and their families who may be neurodivergent or whom struggle with their mental health. We provide a range of bespoke services for children aged 5-25.
Our passionate team provides bespoke support for children, young people and families across Exmouth, creating safe, inclusive environments where everyone feels valued. We're now looking for an organised and compassionate individual to join our growing team and help keep our organisation running smoothly.
Role Overview:
The administrator role is pivotal to the smooth day-to-day running of the organisation. This role is vital for overall operational admin.
Working Hours: - 28.75 hours per week - 38 weeks Term Time per year (08:45-15.00 with a daily(unpaid) break of 30 mins (timing to be agreed)
Salary: Actual £18,026.25 (£1502.19 per month)
Main Duties & responsibilities (not exhaustive):
- Take an active role in agenda preparation and minute taking for complex meetings.
- Provide operational support relating to EHCPs, Early Help, staff recruitment/HR processes and record keeping.
- Ensure an understanding of safeguarding issues relating to children and other stakeholders
- Maintain an understanding of the ethos of safeguarding record keeping.
Administrative & Operational Support:
- Manage attendance, emails, enquiries and logging staff/child sickness/holiday.
- Support Provision Managers and Managing Director with administrative tasks.
- Manage supplies, ordering equipment and resources.
- Order supplies and resources (with finance Manager)
Communication:
- Oversee parent/carer daily/practical communications.
- Provide a first point of contact service for community, parents/carers, visitors, staff and other outside agencies.
Person Specification:
GCSE Maths and English A-C Grade or equivalent 9-5, (Essential)
Attainment of level 3 qualifications or equivalent (e.g. A Levels) (desirable)
Business Administration qualification, (desirable)
Professional Experience
Minimum of 2 years practical experience of working in an office environment, providing administrative support. (Essential)
An excellent track record of recent, relevant professional development (Essential)
Experience of working with Google Workspace and Google Drives (Essential)
Experience of working in a busy office
Further experience of educational procedures relating to EHCPs, Early Help and/or staff recruitment/HR processes
Knowledge
Able to demonstrate working knowledge of Google, Microsoft Word and Excel and the use of standard office equipment. (Essential)
Experience of agenda preparation and minute taking. (Essential)
Knowledge of administration practices and procedures (Essential)
Knowledge and awareness of the importance of confidentiality and data protection (Essential)
An understanding of the ethos of Safeguarding record keeping (Essential)
An understanding of SEND systems, culture, policies and procedures
Understanding of budget monitoring
Knowledge of safer recruitment processes
An understanding of safeguarding issues relating to children and other stakeholders
Skills / attributes
Ability to fulfil duties including;
- a polite professional telephone manner
- ability to take and relay accurate messages
- providing a first point of contact service for community, parents/carers, visitors, staff and other outside agencies
Flexibility in switching tasks when phone rings. (Essential)
Empathy in relation to the needs of the organisation and the local community (Essential)
Ability to undertake a range of office administration tasks accurately and efficiently, including data entry skills (Essential)
Ability to relate to and communicate well with children, parents/carers, visitors, staff and other outside agencies (Essential)
Excellent organisational skills (Essential)
Ability to prioritise workload and to work to, and to meet, deadlines (Essential)
Problem-solving skills (Essential)
Ability to work accurately under pressure in a very busy environment (Essential)
Ability to work using own initiative and as part of a team (Essential)
Ability to work in partnership with all staff and parent carers with resilience and enthusiasm (Essential)
Adaptability to changing circumstances/ new ideas (Essential)
Patience, empathy and a genuine passion for supporting and enabling the educational and personal development of Children & Young People
Personal
Approachable, courteous and able to promote a positive image as the first point of contact of the organisation (Essential)
Energy, enthusiasm, adaptability and a good sense of humour (Essential)
Discreet & confidential whilst remaining professional and tactful (Essential)
Ability to remain calm and effective, including when under pressure from competing demands (Essential)
Sets high standards for self (Essential)
Flexible attitude to work including day-to-day demands and changes in the role as the organisation needs (Essential)
Honesty, integrity and reliability (Essential)
Willingness to seek advice and support when necessary (Essential)
Training
First Aid
Prevent
Willingness to undertake training in any computer systems/programmes (Essential)
Other
Commitment to safeguarding and protecting the welfare of children and young people Commitment to health and safety (Essential)
Commitment to equality and diversity (Essential)
Working Hours: - 28.75 hours per week - 38 weeks Term Time per year (08:45-15.00 with a daily(unpaid) break of 30 mins (timing to be agreed)
Salary: Actual £18,026.25 (£1502.19 per month)
Why Join Esteem Team CIC?
- Opportunity to make a genuine difference to children, young people and families.
- Join a supportive, compassionate and committed team.
- Work within a welcoming and inclusive environment.
- Term time working pattern.
- Access to training and professional development opportunities.
- Work from our purpose designed Exmouth town centre base.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all staff to share this commitment.
This post is exempt from the Rehabilitation of Offenders Act 1974; pre-employment checks will be carried out; references will be sought for all shortlisted candidates and all shortlisted candidates will be requested to complete a questionnaire about any convictions or adult cautions that are unspent.
Guidance will be given to those shortlisted. Appointment is subject to an Enhanced DBS.
Job Type: Full-time
Pay: £16.50 per hour
Work Location: In person
