We're excited to welcome a motivated Field Service Technician to join our team at Culligan!
In this role, you'll have the opportunity to make a real difference by providing excellent service to our valued customers and ensuring their water treatment systems are in perfect working order.
This is a great opportunity to join our field operations team and start a career at Culligan. We offer ongoing training and development, providing opportunities for progression with structured training programmes.
Support our mission to give people instant access to cleaner, safer, better-tasting water through our unparalleled expertise in sustainability, science, and service.
Hours of Work: Monday-Friday 8:30am-5:00pm
Core Role & Responsibilities:
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Carry out regular maintenance and repairs on water treatment systems.
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Handle the installation and troubleshooting of equipment directly at clients' locations.
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Efficiently oversee service schedules to reduce downtime for our customers.
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Keep precise records of service visits and communicate any issues or suggestions.
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Engage with customers to grasp their needs and deliver outstanding customer service
Weekly visits to the designated Service Centre to replenish parts and supplies.
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Requirements
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Proven experience in plumbing or electrical fields preferred, but full training will be provided.
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A full and valid driving license with a maximum of 6 points.
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Ability to diagnose and resolve technical issues effectively.
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Strong DIY skills and experience using power tools.
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Excellent communication skills and the ability to build rapport with customers.
Benefits
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Monday - Friday working pattern
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Small Company van with private use option available
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Uniform & Tablet supplied
- 23 days' holiday + Bank Holidays - increasing with long service
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Enhanced Maternity, Paternity, Shared Parental and Grandparent leave
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Company Pension scheme
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Company Sick Pay
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Shopping discounts with Perks at Work
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24 hours access to Employee Assistance Programme
- Volunteering Day
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Employee support network and mental health assistance
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Opportunity for career progression
