The Blakeney Hotel is a privately owned, and family run 4-star hotel on the North Norfolk Coast.
We have an exciting opportunity for someone looking to join our friendly, enthusiastic and passionate team as Restaurant Supervisor in our award-winning hotel restaurant, over looking the Quayside in Blakeney.
As Restaurant Supervisor, you will ensure the smooth running of the restaurant and deputise for the Restaurant Manager in their absence, ensuring standards of service are delivered consistently and according to the hotel standards.
The role of the Restaurant Supervisor
-
Supervising and leading the restaurant team to ensure a professional, high quality guest experience.
-
Ensure the restaurant is set up and ready for service and that the team are properly briefed.
-
Greet and serve guests.
-
Confidently handle guest queries and concerns as they arise, reporting these to the Restaurant Manager or Duty Manager.
-
Ensure the correct procedures for cash transactions and security are followed.
-
Assist in the development of a positive and motivated restaurant team.
-
Collaborate with the kitchen team regarding menu and product knowledge and ensuring a smooth service.
-
Ensure compliance with food safety and hygiene regulations.
What we are looking for
-
Previous experience as a Restaurant Supervisor in an establishment serving high-quality food and providing a luxury dining experience (preferred).
-
Excellent communication and customer service skills.
-
Someone who enjoys working in a fast-paced busy environment and who works well under pressure.
-
A good leader with the ability to guide and motivate a team.
-
Flexibility to work evenings, weekends and holidays as required.
What we offer
-
Competitive pay (depending on experience)
-
Monthly share of gratuities
-
Uniform provided
-
Use of leisure facilities - pool, gym, sauna, steam room (off-peak)
-
Subsidised staff meals on duty
-
Health and wellbeing support
Working Hours
Roles are offered on a full-time or part-time basis.
Due to our location, where public transport is very limited, having your own transport is essential to be able to commute reliably to and from the hotel.
