Location of post: The Workstation, Water Street, Port Talbot SA12 6LF
Your workstyle in this role will be a frontline/community-based worker.
About the role:
NPT Employability is seeking an experienced and motivated Mentor to join the Workways NPT team. this role is 100% funded by the WG through the UKLGF in Wales This exciting opportunity will see you play a vital role in supporting unemployed and economically inactive residents of Neath Port Talbot to overcome barriers, develop their skills, and progress into employment, training, or other positive outcomes.
Working across the community, you will provide tailored one-to-one mentoring support to participants aged 16+ who are unemployed, economically inactive, or at risk of unemployment. You will empower individuals to identify and achieve their goals through personalised action planning, practical support, and access to appropriate opportunities and services.
Key Responsibilities
- Deliver high-quality mentoring support to a diverse caseload of participants.
- Assess individual needs, strengths, aspirations, and barriers to employment.
- Develop and implement tailored action plans and bespoke support packages.
- Support participants to overcome personal, social, and practical barriers to progression.
- Identify and source suitable employment, training, volunteering, and paid work opportunities.
- Prepare participants for employment through confidence building, job search support, CV development, interview preparation, and employability skills development.
- Build and maintain effective relationships with employers, training providers, community organisations, and partner agencies.
- Signpost and refer participants to specialist support services where appropriate.
- Use innovative and creative engagement methods to reach economically inactive and unemployed individuals.
- Conduct regular reviews to monitor participant progress and ensure positive outcomes are achieved.
- Maintain accurate, timely, and compliant participant records in line with funding requirements, policies, and procedures.
- Contribute to the successful delivery of the Workways NPT project and achievement of programme targets.
About you:
Do you have:
- Experience of working within the unemployed, economically inactive and those facing barriers to employment. Experience of recruitment processes and the current Benefit system.
- Level 3 in Advice and Guidance, Mentoring or Counselling. Experience in online databases. Experience of managing a caseload and achieving KPI’s.
If you think that you have the necessary experience and qualifications for this role and would like to join a well-established team, who are dedicated to supporting the community we work with then we would love to hear from you.
About us:
We believe in rewarding and recognising our colleagues’ efforts and achievements. We also believe that there’s life at work and life outside of work. We want everyone to be healthy and happy and have the financial resources and support they need.
Choose to work for us and you’ll be rewarded with a range of attractive benefits and support to help you live your best life.
- Hybrid working (in some roles) and flexible working schemes to improve your work life balance
- Benefit from a competitive employee package with a remarkable 15.3% employer pension contribution
- Enjoy a holiday entitlement of 25 days, increasing to 32 days after 5 years’ service (not forgetting the additional 8 bank holidays too)
- Access discounted gym membership with Celtic Leisure
- Utilise the cycle to work scheme with up to 40% off bikes and cycling equipment
- Purchase a new car through Tusker salary sacrifice scheme
- Enjoy exclusive discounts at local and national retailers with the Smart Spend app through our staff wellbeing group.
If you would like to start a rewarding career with a company that values and invests in its employees and you have the necessary experience and qualifications, this could be your dream job and we would love to hear from you.
For an informal discussion, please contact Helen Mears on
Phone: 01639 684250 or
Email: [email protected]
DBS requirements:
This post is subject to an enhanced with both adult & child barred list DBS disclosure
Neath Port Talbot Council is totally committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Our schools/employees are equally committed to ensuring the safety and protection of all children and young people/vulnerable adults and will take action to safeguard their wellbeing.
The recruitment process for this post will be underpinned by rigorous safer recruitment assessment to ensure that children and young people are protected.
Welsh Language Requirements:
Welsh Language skills are not required
Applications may be submitted in Welsh, applications submitted in Welsh will not be treated less favourably than an application submitted in English.
We offer a guaranteed interview scheme for candidates who have a disability and armed forces veterans. In support of employees of Tata Steel who are at risk of redundancy, or have been made redundant in 2024, Neath Port Talbot Council is offering a guaranteed interview for jobs across the Council. Please note that applicants must meet all the essential criteria, as shown in the person specification, to qualify for a guaranteed interview. If you are or going to be affected by the job losses at Tata Steel then we would welcome an application from you. Just make it known on your application form that you are currently at risk of redundancy or you have been made redundant.
At Team NPT, we all work together to serve the people, communities and businesses of Neath Port Talbot.
We are committed to providing training opportunities and the professional development of all our employees.
We look forward to welcoming you to Team NPT.
