As we scale, we are looking for a Senior Customer Success Manager who can combine day-to-day account management with strategic leadership to drive client satisfaction, retention, and expansion. They will play an integral role in both managing existing client relationships and shaping the overall customer success strategy. This hybrid role combines hands-on work with clients, ensuring they derive maximum value from our platform, while also contributing to the broader customer success strategy, processes, and improvements. This position is remote and based in the UK, offering flexibility and the opportunity to work closely with a talented and dedicated team.