Primary Engineer is a creative, dynamic, purpose-led not-for-profit that places engineering at the heart of education for young people and beyond.
Our Service Delivery Team is looking for a person who loves engaging with people, building relationships, and enjoys delivering good customer service.
Within the team you’ll play a key role by creating the bridge between the programmes we offer funded by our Partners and the Schools who take part.
Our vision as a not-for-profit company is to embed engineering into the fabric of every school, ensuring all children have the opportunity to engage with engineering from a young age.
What you’ll focus on:
- Connecting with schools by phone and email, getting them excited about our activities and supporting their onboarding and ongoing involvement
- Support teachers throughout their journey with us, helping them deliver fun, inspiring engineering experiences
- Where suitable, head out to events across the UK to support our activities in action and cheer on the pupils taking part
- Help schools overcome any challenges so their pupils can be inspired by engineering
- Handle incoming calls and emails
- Keep our CRM up to date with accurate information
- Work closely with colleagues to keep things running smoothly
- Deliver brilliant customer service every day
What you’ll get:
- Salary of £30,000 per year
- Full-time role, 37.5 hours weekly (8:30am - 4:30pm, Mon - Fri)
- 30-minute lunch break daily
- 29 days holiday (including bank holidays)
- Holiday allowance increasing over time
- The chance to work with some of the world’s biggest and most exciting companies on their school outreach
- Opportunities to travel across the UK
- Meet inspiring people and organisations doing amazing things
- Health Cash Plan with tech/retail savings, healthcare cash back and support, gym discounts, and more
- Cycle scheme
- Life insurance at 3x your salary
- Early finish on the last Friday of every month
- Casual office dress code
- Opportunities for learning, development, and career progression in a growing organisation
We're looking for someone who...
- Has at least 1 year of experience in a customer-focused role
- Builds great relationships and communicates clearly (both in conversation and writing)
- Can work towards goals and stick to agreed timeframes
- Is organised, detail-focused, and confident managing multiple tasks
- Is comfortable using Microsoft 365, Excel, Outlook and has CRM experience
- Is confident reaching out and enjoys helping people.
You do not have to meet 100% of the requirements to apply!!
We're looking for people who share our passion about the aims and aspirations we have and wanting to make a positive impact on the future careers of young people (and have fun whilst doing it!)
If you think you’re a good fit, then we want to hear from you!
To apply please submit a CV with covering letter.
Job Types: Full-time, Permanent
Pay: £30,000.00 per year
Benefits:
- Casual dress
- Company events
- Cycle to work scheme
- Health & wellbeing programme
- Life insurance
- Work from home
Work Location: In person
